Hertz Car Rental - Mentor Mentor Avenue HLE
9670 Mentor Avenue, Mentor, Ohio 44060
About the Business
Welcome to Hertz Car Rental - Mentor Mentor Avenue HLE, your premier destination for reliable and affordable car rental services in Mentor, Ohio. Conveniently located at 9670 Mentor Avenue, our branch offers a wide selection of vehicles to meet all your travel needs, whether you're planning a family road trip, a business journey, or simply need a temporary ride around town.
At Hertz, we pride ourselves on exceptional customer service and a seamless rental experience. Our friendly and knowledgeable staff are dedicated to helping you find the perfect vehicle from our diverse fleet, which includes everything from compact cars and sedans to SUVs and luxury vehicles. We prioritize your safety and comfort, ensuring that all our vehicles are maintained to the highest standards.
Our Mentor Avenue location is easily accessible and strategically positioned to serve both local residents and visitors to the area. Whether you need a car for a day, a week, or longer, Hertz Car Rental - Mentor Mentor Avenue HLE offers flexible rental terms to suit your schedule and budget.
Discover the convenience and quality of Hertz Car Rental today. Visit us at 9670 Mentor Avenue or book your vehicle online for a hassle-free rental experience. We look forward to serving you and getting you on the road with confidence.
Photos
Contacts
9670 Mentor Avenue, Mentor, Ohio 44060, United States
Opening hours
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"Had a reservation for pick up at noon. Got here at 11:45 and no one was in the office. It has been a hour and yet no one is here. Where are their employees? Where is the customer service? This is not good service at all"
"We needed a new rental and Barbara went above and beyond to provide amazing customer service to us. She stayed past closing to make sure we wouldn’t be stranded over the weekend and she was so kind and helpful. She even found out the cost of replacing the rental for me ahead of time, so that I wouldn’t be surprised on arrival. She is such a kind and amazing person and a stellar employee!"
"Pick up and return processes were easy and quick. The car was in great condition, extremely clean both inside and out, with low miles. It performed well on snowy roads. Thank you Barbara and staff for a great rental experience!"
"We arrived to pick up our rental at 5:55 pm when they close at 6 pm. We were delayed due to unavoidable circumstances and we’re concerned about arriving at closing time. To our surprise we were greeted by Barbara who was more than happy to help. She was pleasant and personable and not bothered at all by our late arrival! We received a beautiful clean car. Would highly recommend this hertz and ask for Barbara! She has great customer service skills! Will definitely rent from them again! Thank you Barbara for the great service!"
"Overall, not a good experience with this Hertz location and I have been renting from Hertz for over 20 years. No masks being worn by employees during a global pandemic. I wore one on pick up and drop off and still felt uncomfortable at this location.When the vehicle was brought to me I did not get any sense that COVID-19 precautions were taken into consideration. First car I received smelled like a smoker and when I got home noticed a piece of plastic hanging from the front (see picture). Since this location closed at 4 I had to do an exchange at Hopkins Airport (about a 40 minute drive each way for me). You will not feel like a valued customer at this location."
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