First Choice Community Credit Union
About the Business
Welcome to First Choice Community Credit Union, your trusted financial partner located at 100 North 17th Street, Knoxville, Tennessee. As a member-focused credit union, we pride ourselves on providing personalized financial services designed to meet the unique needs of our community. Our mission is to empower our members with the tools and resources they need to achieve financial success and stability.
At First Choice Community Credit Union, we offer a comprehensive range of financial products and services, including savings and checking accounts, loans, mortgages, and investment options. Our friendly and knowledgeable staff are committed to delivering exceptional service and tailored advice to help you reach your financial goals.
We understand the importance of convenience, which is why we provide online and mobile banking services, allowing you to manage your finances anytime, anywhere. As a community-focused institution, we are dedicated to supporting local initiatives and fostering economic growth in Knoxville and the surrounding areas.
Join First Choice Community Credit Union today and experience the benefits of a financial institution that truly cares about your financial wellbeing. Discover why we are the first choice for so many in our community.
Location & Phone number
100 North 17th Street, Knoxville, Tennessee 37921, United States
Hours open
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I was trying to make a large cash deposit in the drive thru and was ignored for at least 5min while i sat there listening to them chatter amongst themselves just inside the glass. I don't bank with them so I'm not 100% on their hours. However there's a sign that says 9am to 430 most days. But in very fine print it says main office opens at 10am. So I ask why ignore me? Why not say we don't open til 9am instead of leaving me sitting there like I don't have stuff for so. Oh well. This is why I don't bank here and never will."
"WONDERFUL staff, excellent customer service"
"Need little work on customer service"
"I understand that the debit cards go in to stand in mode from 5 to 6 but it’s getting ridiculous when on a Saturday I try to use my card and it declines all day till the next day. So it stays in stand in mode from that morning and through out the day until the next day. I mean what if our vehicles broke down and we had to use our debit card? I mean what are we suppose to do. And then I find out that y’all aint gonna change card services till next year. Why not this year? If this keeps up then a lot of members are gonna leave. I hate to give a review like this. Maybe someone will listen this time. Cause when I call down town , no one wants to take the call since I don’t work there anymore over something that was clearly not my fault then someone tell members that I had a problem with a coworkers well that was a lie. All I ask is please get the cards fixed. Cause it’s really making people mad. And I’m not the only one. I know it’s not the bank. That’s what everyone keeps saying. Well then change the card services."
"Great pwople who work hard for customers!"
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