UT Federal Credit Union
2100 White Avenue, Knoxville, Tennessee 37916
About the Business
Welcome to UT Federal Credit Union, your trusted partner in financial services located conveniently at 2100 White Avenue, Knoxville, Tennessee. As a member-focused financial institution, we are dedicated to providing superior banking solutions tailored to meet your unique needs. Whether you're looking to open a checking account, apply for a loan, or simply access our ATM services, our team is here to assist you every step of the way. At UT Federal Credit Union, we prioritize customer satisfaction, offering competitive rates, personalized financial advice, and a wide range of products to help you reach your financial goals. Visit us today and experience the difference of banking with a community-oriented credit union that values your success.
Photos
Contacts
2100 White Avenue, Knoxville, Tennessee 37916, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Brittany Brown excellent very nice very helpful We try to pay online loan everyone say you cant But she did the best to explain how to do it I appreciate her so much"
"No had a bad experience. Great people with wonderful attitudes and always ready to help. Fast and friendly service."
"I live in belize and have for 11 yrs now without ever leaving...I've Ben banking with UT and my family has since 1976......they have been tremendous, there have been tines I've become angry at them but it was always a misunderstanding which was cleared up. Any problems I have had which were actually with he debit card co and not them were cleared up in a tingly fashion. The only thing I would caution anyone about is the call center. If you have a serious problem then by pass them and go straight to the branch. The calll center staff can be extremely rude and won't give straight answers"
"I have been a member with UTFCU since 1995. The staff is always so nice and welcoming. I went in today to get a loan. The branch manager, Angel Fields, walked me through everything, processed my loan, and had me out the door within 30 mins of walking in."
"While banking with UTFCU for a little over a year, I was extremely displeased with the service I received. I recently moved to Knoxville and chose this credit union, because there’s this assumption you’ll get friendly, personable service while banking with one. Unfortunately, every time I visited UTFCU, the front desk staff at every branch was extremely impolite. I was accused of forging a check from my father, simply because he forgot to write the date on it. I understand not taking the check, but being treated like I was a scammer was uncalled for. Ultimately, what really broke the straw, was recent fraud I endured. Last week, over $3000 was taken from my account fraudulently by someone in California via an ATM. The fraudulent withdrawals took place on Wednesday and Thursday, but did not post in my account until Saturday. UTFCU did not catch the fraud - I was the one who caught it on a Saturday. When trying to get ahold of someone, I could only talk to the card department who cancelled my card, but had to wait until Monday to discuss the fraudulent charges. How does $3000 slip by without being tipped off by the credit union for fraud? When I asked about this on Monday, I was told UTFCU was “usually” pretty good about catching these sort of things and it could be because it was close to a weekend... Well, “usually” really doesn’t quite cut it. I did not feel like my money was safe in UTFCU, and very rarely was I treated with respect when I visited any branch. When telling others my story, many fellow Knoxville citizens have shared they had similar experiences with UTFCU. I would not bank with them if I lived in Knoxville."
List of local businesses, places and services in Tennessee
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos