Regions Bank 151 Major Reynolds Place, Knoxville, TN 37919

"Hello I don’t typically leave reviews but this one needs to be read. The bank manager left me a voicemail today. He didn’t realize he had not hung up the call and proceeded to talk very negatively about me to a female colleague and how he would not help me resolve my issue. I was lucky enough to catch on voicemail how the bank manager actually talks about the Regions bank customers and how unwilling he is to help with issues. Give me a thumbs up if you want a guy like this managing your money and banking issues!! Don’t go to this location and put yourself in dealings with this bank manager. He will not take care of you and in fact belittle you when he thinks he’s off the call."

"Worst bank I've ever been to. Sat at the drive through window for 20 minutes and never received service. The black guy working the window needs additional training. Will be changing banks and speaking with Aaron Madron about this experience."

"So, I've been with regions for several years . I have tried endlessly to get this fraudulent charged resolved . It's been over 90 days, I was told numerous times someone would contact me; However no one ever did. I had fraudulent charges for Hulu, which resulted in us cancelling my card and having a new one sent out to me. I had a Hulu account and was getting charged for someone else's . The charges were so little I assumed it was my own account and never paid any mind to it. Then I noticed .. obviously it was fraudulent, because it would make ZERO sense to give out my card information , when if someone I knew needed my Hulu, I could simply let them just use the Hulu account and NOT my debt card information . I would never allow someone access to my card information, this was never resolved and ultimately will result in me leaving Regions . They do not follow up , provide explanations as to why I haven't had the money refunded , can't answer my questions why , and aren't helpful at all. They've also been very rude at times . Some are very kind , but there have been more rude encounters than friendly ."

"Small Business Owners beware!! Regions Bank does not care about your business. They Stole $288 from my business in overdraft fee's during the weekend from "Pending Withdrawals", although I had enough money in "Pending Deposits" to cover all the transactions. The staff at the Major Reynolds Pl. branch would not even consider a refund of the $288 in Overdraft fee's and could care less about the financial well being of my company. As a Small Business Owner, I find this Unacceptable."