I-Deal Auto Sales 2123 Highway 411, Maryville, TN 37801

"I highly recommend this dealership. Very friendly employees who were very helpful. I came in with a set price that I didn’t want to exceed and they did all they could to make sure that price was met. Got a great deal on the truck and it runs amazing."

"This place is terrible. They sold my 18 year old a truck that gave him trouble the day he got it home. I’ve called twice to ask them to make it right and they refuse. When I called the first time telling them the transmission is coming out, they said “ oh yeah we had it rebuilt” - which they never told us. They told us to take it back where it was rebuilt because it was under warranty. We made another 6 hour round trip to do this. Transmission was not fixed again- so now we are having to take it see where else to have it fixed. Don’t waste your time or money here. This truck has multiple problems and they ripped off an 18 year old getting his first truck and won’t make it right."

"Drove four hours round trip to look at a lemon. I asked extensive questions about the vehicle's upkeep and condition before we drove out, was guaranteed it was clean and in good working order except for a couple of tears in the seat. When we got there, the truck was leaking oil (on a 6 year old truck!), there was evidence it had been run hot with too little oil in it, the backup camera didn't work and needed to be serviced, the front brakes had new pads put on worn rotors, and the check engine light came on 5 minutes into our test drive. The salesman Nick told me that he had put a lot of money into the car, gave it a new paint job and made sure it was in good shape and had got it from a buddy of his, but basically ignored us when we got to the dealership and claimed ignorance about these obvious problems. Complete waste of my day off."

"Nick was friendly and easy to work with. We were in and out in less than an hour - including test drive and paperwork! The deal we got was great. The car background report gave us peace of mind too as this was a car for our 17 year old high school senior. No pressure, great selection, upfront pricing and no bull. This is the place to shop. There are no guarantees with used cars so I don't understand why people give bad reviews on something that outright isn't even guaranteed? I know there's no warranty on the car we bought so if something happens outside the blatant negligence or deliberate fraud covered by lemon laws, it's not the dealership's fault. This is not a paid or fixed review. I'm a legit completely satisfied customer. Check them out. They're worth your time if you're in the market for a used car. But remember that - it's a USED car. If you don't like chances and want a warranty, buy new or get one of those aftermarket warranty coverage programs. Thanks for the great deal and beautiful car Nick!"

"I would give this place zero stars if I could. Absolutely terrible salesmanship, and just overall manners. Just like other small used car “dealerships” they have keep one nice looking car at an affordable price on their website. You get there and it’s “just been sold.” The man didn’t even bother to step outside away from the entire cake he was eating to show me another vehicle I was interested in. Just handed me the keys. He only came outside to yell at me when I increased the RPMs and you could clearly hear how terrible the engine sounded. Car was junk. Interior smelled and looked horrible. Power windows and locks didn’t work. I would not recommend this place to my worst enemies."