Ray Varner Ford, LLC 2026 North Charles G Seivers Boulevard, Clinton, TN 37716

"I just picked my Ford truck up from service department.The manager JP was very helpful.They had put a wrong air compressor on my truck And JP the service manager care of me.Put the right air compressor on my truck.I'm very pleased and look forward to doing business with them.In the future.Manager, there is very. Helpful , and so is penny the secretary,"

"Went above and beyond to install the new accessories on my truck after the online shop screwed up the order. Great staff and always great communication with the customer"

"Vehicle price was very reasonable. The staff was kind and helpful. The whole buying process was quick and easy. Communication with staff was helpful and prompt."

"Edit 2: Ray. Has still not contacted me. I don’t think he cares about it. Edit: something shady going on with that fact my receipt says a higher price and my Ford pass says a lower price. Hopefully Ford helps me. Disappointed to see the name Ford being ruined by Ray Varner DO NOT GO HERE. It’s been two months of stress and going to be financially hard to recover after Ray Varner messed up my truck. I brought it in to quick lane on 1/22/24. Got an oil change. That was $90. Truck was running but not great. I could drive it. They set me up with a service advisor Mike. I made an appointment with Mike for the following week. I brought it in to Mike. Waited 45mins to an hour. Mike tells me it’s the timing chain. He has to order parts and it’ll be a week. After a week I start calling to check in. Mike says waiting on one last part for my timing chain. Call him again and then find out he retired and I’m put on to a new guy. Tell him the same thing Mike told me. I needed a new timing chain. (Even though they did replace mine 3 years ago). I spend a month calling where are the parts etc. FINALLY get it in. Turns out it’s not the timing chain it’s my turbo. I end up getting a turbo replaced and the other turbo that they had replaced 6 months ago. THEN I’m told I need a whole new engine. So I spend $3500 on a new turbo for a truck that doesn’t even work. It’s ran decent before I took it in and now it doesn’t even work. And while all this is going on I’m renting a truck daily. After calling around to other Ford dealerships and techs. Turns out this is not normal. Before putting in the turbo they should have known it wasn’t going to fix. It. Never mind I have been bringing my truck here and only here. Thought I was building a trustworthy relationship. Turn out they don’t care about the customer at all. Truck also came back without my bug guard on it. And missing the Ford emblem on one of the tires. Ray you owe me $3500 and honestly then some. So disappointed, thought they were a place I could trust."