Weigel's,

9710 Westland Drive, Knoxville, TN 37922

"The two women but specifically Diana is just flat out horrible, constantly rude. Norman is the coolest and best employee I’ve seen at this Weigel’s in a long time! I go back for the employees that are kind but will walk away when I see the two women, complete trash"

"I have used this store for a few years now on a daily basis. It has been one of my favorite stores but apparently there were some changes in the last couple of months and it has become an absolute disaster. The current manager isn't very approachable and made a comment to me when I asked about the changes the the previous staff didn't want to work with her so they went to other stores. Is that telling you something??? The store is dirty now. I went yesterday and this morning and there is very little product. There was no warm food. They were out of drinks in the machine in the has been this way for two days. That should be an easy fix. I am not sure what happened to the previous management and team was in there but you need to bring them back and get that store back into shape. The tough part is the store on Northshore is just as bad so I guess its back to Caseys. Atleast they are clean and have product."

"Just stopped by this location on a busy Saturday afternoon & that’s the messiest, unorganized Weigles store I’ve ever seen in my life. Empty/dirty cups all over the soda fountain area, out of ice on 1 side, then went to pour a Fanta & they were out of that too. So, I settled on a cup of ice & guess what? No lids. I turned to look at the 2 guys at the registers & they were covered up! Way too busy w/customers to have time to stop & restock. When I got to the register, I informed the young man that they were out of soda & lids. He was very kind & apologetic & even offered to go hook up the Fanta for me even tho they had a line of customers. I declined because I knew that would put those poor fellas even further behind. Earlier this morning, we stopped at the Weigles on Kingston Pike near Chic fil A & although that store looked clean & tidy, there was only 1 woman working on a register & again, she had a long line of customers. She apologized for my wait but I told her it certainly wasn’t her fault. She was obviously doing the best she could all by herself, poor gal. Idk what’s happening with Weigles. They used to have the cleanest, facilities & always had plenty of ppl working to get you thru the lines fast."

"Wiegels pumps rarely have paper in pumps to print receipts. I asked again at this wiegels why they always seem to be out and she said, if that pump is out, just go to different one. I'm a road warrior on the company dime. I'm going to start filling up somewhere else."

"Very clean establishment including parking areas and at pump. Impressed that the manager reads and comments back on our ratings. This shows me that they are willing to listen and would try to accommodate you with any need. Thank you, sir."