Starbucks,

2221 Jacksboro Pike, LaFollette, Tennessee 37766, United States

"Caramel macchiato on ice always tastes like chocolate brownies. Burned espresso or something is off. I have been back here three times to give it another shot and the coffee is gross. The service isn't any better. Filthy drink station area. Not sure if you can see the fly in the picture."

"I travel out of my way to go to THIS location of Starbucks!! Not only does it seem to be better, but the people who work there are the absolute best & treat you like family/friends! Mikey, Brett, Jada, & Kay are just a few of my favorite people that work there. Mikey is amazing and they make the best drinks. In my eyes they’re artist."

"Absolutely love this Starbucks! I am in there 4-5 times a week and am always greeted with courteous employees who most times remember my usual drink. Great staff, great service. Satisfied all around!!"

"I absolutely love this Starbucks. The morning crew is very friendly, they know what I normally order, and I am always greeted with a smile, and a “ hi, how are you.”. They have never messed up my order. The staff is new here and are doing their very best to ensure orders are correct, and done efficiently. I would challenge anyone who thinks their job is easy to step behind the counter, and learn the computer system, learn all the coffees and frappachino’s and all the other drinks , and keep every customer happy. It isn’t easy and yes I am sure they do goof from time to time, but so do you and so do I.Try smiling at them, be patient with them, and you just might find that your experience dramatically improves. I give them a 5 star rating!!!"