Baskin-Robbins

"The ice cream was fine. That’s not the issue. I counted 27 expletives said by the male worker behind the counter who was talking rather loud. Please do not bring young children here."

"Went I was much younger, there were Baskin Robbins everywhere in Knoxville, TN. Now all these years later, they are scarce and difficult to find. That said, I was in Oak Ridge, TN last weekend, I found a Baskin Robbins there so I decided to stop by the Drive-thru and make an order. I looked on the menu but it did not see any mention of the Baskin Robbins famous World Class Chocolate Ice Cream. So I became disappointed until the voice came across the Speaker asking if I needed a minute or if I had any questions. I asked if they still carried the original World Class Chocolate Ice Cream? They said that they do. I became excited by the response and I order 1 scooped on a sugar cone. We drove to the Window and paid for our order, I could not wait for that taste once again, a taste that I remember from my Childhood. Then it the Ice Cream and Cone were handed to me. The moment I taste it, I remembered this Ice Cream from my childhood so vividly. It was tasty and yummy too, the Velvety Milk Chocolate & White Chocolate flavored Mousse Ice Creams mixed together. I will make it a point to go back to Oak Ridge and have more of this since it cannot be found in Knoxville, TN anymore."

"Ordered a warm cookie sandwich. Did not get to choose what type of cookie I wanted and they did not want to warm up my cookie. To finish it she handed me the sandwich bare handed, no wrapper, into my hand. I’ve been here plenty of times and gotten the same order and never have I gotten a cookie sandwich made this badly. What’s the point of ordering a warm cookie sandwich if it’s not gonna be warm…."

"Great desserts and ice cream, clean bathrooms, ornate and somewhat large interior for customer seating. However, some staff slack off a little by not cleaning tables, the floor, etc. Some staff can also be a little rude when asked for help or service. Usually though, most staff will keep the store cleaner and keep the friendly and kind vibe the store gives off. No matter the employees though, the food remains delicious, worth the drive, and somewhat clean."