Verizon 1059 U.S. 321, Lenoir City, TN 37771

"Colbie was absolutely fabulous. We were skeptical about switching at first but after speaking with Colbie, we were confident in making the change. He worked so hard to get us great deals on our phones and service while setting everything up for us and explaining how everything worked. We're very happy customers!"

"Needed new phone for my husband. Adam was very helpful. Great customer service."

"I went into Verizon yesterday to open a new account because I’m going through a divorce, and met with Lloyd. I already knew what I wanted, so he didn’t have to sell me on anything, and I figured I would just walk out with what I asked for and be done. Instead, what I got was a genuine conversation with someone who treated me as a person instead of commission. I got some valuable life advice for not only what I’m going through, but just life in general. He also made sure I got the best value for all the things I was asking for, which was just an extra bonus on top. It wasn’t just the best Verizon experience I’ve ever had, but potentially the best retail experience I’ve ever had, and he’s got a Verizon customer for life. If you need to go to this store, he told me he starts work at 1:00pm on Tuesdays. I highly suggest looking for Lloyd."

"Went to Verizon in Lenoir City because my smart watch was over heating. Jackson was incredible. He helped me with getting a new watch under warranty. When the watch came in, Verizon tech support never called to help set the watch up. I went to the store and Max proceeded to do it for me. I would highly recommend this store and these 2 employees."

"I had Verizon first long as I can. Possibly remember at least 20 years. We are low problem with the bill. So I call their office and it takes you 2to3 days to get through to a human. And she said she couldn't see anything wrong with my bill. Which eventually we figured it out. But not to her and she told me to get a copy of my bill would cost me $5 a page and there's at least a 100 pages. So that means they want it made to pay $500 to get a bill to figure out where they went wrong. So eventually I had to go down and waste the day of my life again. 2 days on the telephone in another day to go down there. By this time i'd already got upset at him and I said I don't need this b. Yes So I closed the account and got another phone company which we all know. All the towers are the same all the fun coming to the same. It's just 2 semani. Well, the different was verizon was charging me a hundred and $155 a month for 1 line. So I changed over to the people who do arcable. Now have 2 lines for $27 a month. I drive all over the United States because I use a truck. I kept Verizon because I did have to sit down better signals. But I've been to Canada. I've been to Los Angeles. I've been to Miami and I've not had a problem out the new company. So the reason I shut it off was because they did not have a clue on what was going on. And then just for grants. I went on to another $345 on top of my bill. For what reason because I cut it off before 36 months is up. But I paid cash for the telephone I didn't know any money on the phone. That yet to tell me exactly what it was for. I said over there for 3 and a 1/2 hours waiting to get somebody to go online. There was only 2 people. This is in Knoxville, so I'm gonna soon. That's because nobody showed up for work because of the snow straightforklier. But that has nothing to do with the new society. But anyway, so after reading all of the adverse stuff about Verizon and how they will run your credit. And they throw stuff on your bill. And if you don't pay it, they'll put it against your credit report. And then it takes you a year or 2 to get it removed because Because they are a cut throat. Company is the only thing I can figure. And I'm not sure why anybody uses them. Not one point they had a better signal not anymore. If I used Verizon. I walked to the end of my driveway I have no signal. I watched people stop in the street end using their cell phone. And then I'll hang it up and leave and I'm only 3 blocks from the interstate. And I'm in the city allowed in Tennessee. And now you're also have to understand I have to drive from Loudon Tennessee and the Knoxville. In order to have anybody help me with my bill. You can't have all this automation. You need to put humans back in the picture when I call it. It needs to be a person on the other end, because my time is just as valuable as yours, if not more so. But we no longer have to worry about it. Because I will never as long as I live use verizon again"