Foothills Federal Credit Union

"I absolutely love the credit union ..but there is alot of times the ATM's don't work and it's very frustrating to have to go somewhere after hours to get your money and you are charged a fee.. wish they would keep the atms going"

"This bank is supposed to be a "shared bank" with our credit union. Meaning we can do business here for our other bank account since our bank isn't local.We received horrible customer service, teller was rude. When we got there we were told we cant do business with shared accounts after 4pm. How much sense does that make? You're open, our union is open and actually sent us there, our bank had no knowledgeof such a policy for Foothills...why not just let us withdraw our money? I'm complaining to my credit union and recommending that they drop Foothills Federal from their program. This isn't the 1st bad experience with them, my husbands coworkers stopped using this branch to access their shared accounts. I'm so fed up with horrible customer service and people not doing their jobs."

"I’ve used Foothills since 2013 when I joined as a high school student. Since 2013, they have continued to provide excellent service to me at ETSU, in various states, and over a complicated car loan. I will continue to recommend others to this bank because they have continued to provide great service to me despite my location and circumstances. If you’re looking for a great local bank in the Loudon area and want honest and quality service, this is the bank for you."

"Excellent bank excellent people excellent service. I have been doing business with this bank for over 12 years and have never had a negative experience. The tellers as well as the loan officers and other bank personnel are always so friendly and helpful and willing to go out of their way to make sure your needs are met before you leave. Many of the faces have changed in the past 12 years but the fact still remains that you would be hard pressed to find better customer service at any other local bank or credit union in Loudon County!"

"Always a pleasure to do business with them. Every person there is genuine and friendly. I closed my Y-12 account that I've had for over 25 years due to the amazing customer service through foothills. I've never had a single bad experience nor problem."