Tennessee Smiles 4233 Highway 411, Madisonville, TN 37354

"I don’t usually leave reviews. I live 2 1/2 hours away from this facility. My son needed to be put under general anesthesia and no one in my area or with an hour away would take my son. I called Tennessee smiles. They had him an appointment the following morning got him in seen was super friendly, amazing with him cured all my anxiousness cured all his anxiousness. They got our paperwork, filled out quick fast in a hurry and got us on the waiting list to be approved for anesthesia. We showed up that morning. Staff from smiles and anesthesia. Group were absolutely fantastic with my son . They have headphones and TVs super kid friendly"

"We have been using Tennessee Smiles for a while now. The staff is great. The facility is great. We have loved them so much. But... They recently made a policy change that is unacceptable for me. We chose them because of rave recommendations and because parents were allowed to stay with their children during all appointments. Staying with my child is very important to me. The recent policy change now restricts parents from staying in the room with their child for procedures other than cleanings. If this is important to you, let them know. But go elsewhere unless they retract the policy."

"My children are 3 years old, and nonverbal. They are very sensitive to people touching them, and experiencing new things isn't easy for them always. Every person in this office is incredibly kind to them. It makes you feel better when people take the time to show your nonverbal children the same respect they would any other child. I will absolutely be taking my children here for their dental needs. Thank you for the kindness and care."

"We have been exceptionally happy with TN Smiles! I started taking my daughter to TN Smiles. She previously went to a pediatric dentist an hour away in Knox. I was happy to hear of this practice opening! The staff have been super friendly and kind. My daughter who actually loves going to the dentist loved this practice even more than the one in Knox. My daughter had braces previously and had retainer issues and without any trouble they even took care of our orthodontic needs as well and bc took excellent care of my girl! My little guy started going a couple of years ago and he is no small feat to treat but they did awesome with him! To put the icing on the cake my son knocked a tooth loose over the weekend I was able to call and speak directly to Dr. Phillips who gave me instruction on what to do before they open back up on Monday! His knowledge and professionalism really put this momma at ease! I recommend them and am so thankful for this practice much closer to home than the other loved Pediatric dentist in Knox! Keep up the great work TN Smiles! We love that you care about your patients and parents anxieties!"

"Hopefully my opinion will change. I took my four kids here and the first visit was amazing. They took such good care of us. I booked the next cleaning that day. And a week before they canceled on us. I had to wait another 3 months for an appointment. Our appointment was scheduled for next Thursday and after confirming 2 times last week. They called today and cancel our appointment again. Now we have to wait another 2 months to get a basic cleaning. I’m very discouraged because we are always on time for our routine cleanings. UPDATE: I received a call and got 2 out of 4 kids in for a cleaning. Hopefully I’ll get the next two in the office next week. I appreciated the call and them wanting to make the situation right."