Members Advantage Credit Union

"I've been a member there, sense the mid eighties and now multiple times I have been put at a negative balance, Because they charge me overdraft fees when I have a positive balance. And then the overdraft fees put me into a negative balance. I will be leaving there in closing all of my accounts with them very shortly."

"Owed money and they sent all letters to my old address even tho I moved well over a year before and I didn't receive one letter. So they sent to collections and now my 100 bucks I owe is 500 dollars. Worst bank ever."

"Our local credit union told us that my husband could deposit his check through this credit union since he is up there working & his job had his direct deposit messed up. So my husband deposited his payroll check here & they put a hold on it & never said anything about a hold. Here we are 2 days later & his check can't be released by our credit union due to this one not sending what ours needs."

"Hands down the worst financial institution in NW Ind. I will have everything ready to go for drive thru clearly outlined and a teller will ask is this a loan payment? I will reply with what does it say? Now I’m next in line for any 4 terminals and I’ve been waiting for 10 minutes. 10 minutes. They worked at the speed of turtles. I finally closed my account bc they pulled my credit without asking. And the chick was like oh, sorry? I guess? They’re painfully slow. They don’t have check deposit on the mobile app and it is 2021 and my two other credit unions do. They’ve not returned calls for loans. But I have to trudge there bc it is where my husband has loans. Seriously the worst, most outdated credit union. I get anxiety when I have to go to one of the locations."

"Let's see so I signed up with members advantage in June and after 60 days I was to get 100.00 for signing with them and I got in aug. And kept in savings. Then on sept 23 they took without informing me 100.00 out of my savings. I called talked to a lady from the Michigan city branch and she said that she would look into it. She called back saying they gave me the 100.00 twice I was ok well didnt see that in my account and why it take a month for them to realize they made a mistake and not inform of it then just take it out of my account like that. She didn't have much to say but well sorry and that's about it. I mean that was the mess up not mine. I have never had that issue with a bank before. I left chase to bank with members advantage and probably should have stayed with them."