Enterprise Rent-A-Car
237 Melton Road, Burns Harbor, Indiana 46304
About the Enterprise Rent-A-Car
Welcome to Enterprise Rent-A-Car, your trusted partner for all your car rental needs in Burns Harbor, Indiana. Conveniently located at 237 Melton Road, our branch is dedicated to providing you with exceptional service and a wide selection of high-quality vehicles to suit any occasion. Whether you're planning a weekend getaway, a business trip, or need a temporary vehicle, our friendly and knowledgeable staff are here to assist you every step of the way. At Enterprise, we pride ourselves on offering competitive rates, flexible rental options, and a seamless booking experience. Visit us today and discover why we're a leading choice for car rentals in the Burns Harbor area.
Photos of Enterprise Rent-A-Car
237 Melton Road, Burns Harbor, Indiana 46304, United States
Opening hours of Enterprise Rent-A-Car
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Enterprise Rent-A-Car
"My insurance reserved a spot for me. When I got there, I had a choice to upgrade, and I didn’t. The Burns Harbor manager was super friendly! I can’t remember his name and can’t find his card. He made the transition checking in and checking out perfect! Smooth as possible! I will go back there if I’m in need of a rental."
"Great crew working there! Easy to 'modify' rental dates"
"This location went above and beyond to help me out with my rental after and insurance claim. The vehicle was very clean and they worked with my crazy work schedule for pickup. They also gave me a ride to my next location at what I would guess would be outside their typical range. Couldn’t say anything bad about my experience."
"No stars ! terrible experience! Questioned the 50 deposit on my credit card , because the rental was being payed for by the dealer & it cost me the rental. I was told they would not rent to me because I was rude ! Wow ! I asked to talk to the manager and was told she was. Talked with her boss and was told he was backing his employee .Way to make $ for your business! I would never step foot back into the burns harbour enterprise. Emily was the rudest!"
"Extremely disappointed with my experience. First, I rented a car after being rear-ended and needing to get my primary car repaired. Upon receiving the rental, I was given a horribly smoke-ridden Jeep with an overwhelming odor. When I asked if I could get another, the girl said that was all they had at the time. I work full time and was in a rush to get to work, so I didn’t argue. However, she also told me that it was standard to purchase the damage waiver for $50 plus $17 a day. I did so, again, because I was in a hurry and needed the vehicle. Come to find out that the damage waiver was optional. Nothing further was explained to me. Upon returning the rental, after using it for a week and having to transport my dog to the vet, I was then told that they found dog hair “all over the vehicle.” It was “matted” in the seats and they were going to charge me a $75 detail fee. When I called to discuss this further, I was then told that I, “TRASHED” the vehicle and was made to feel ashamed of the state I left it in. Mind you, the car was clean other than some dog hair that would have taken only a few minutes to clean up. This car already smelled horribly of cigarettes and was “trashed” long before I got to it. Emily from Enterprise told me I was told there were no pets allowed in the vehicle. I absolutely was NOT told this. She then said I could come clean out the car the myself if I wanted. However, I work more than a full time job and would not have time to come clean it before they sent it to be detailed. Not only was I misinformed throughout the entire process, I was then verbally chastised by the company and charged another $75 for not leaving it spotless. What was my initial $50 deposit for? I will never use this Enterprise location ever again, and would never recommend them."
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