Fifth Third Bank & ATM 1716 165th Street, Hammond, IN 46320

"This bank has gone downhill. Bank tellers are slow like a snail. They do not care about providing exceptional customer service. A 5 min transaction has gone to a 30 min transaction. I will definitely be closing my accounts with this bank and will no longer be referring it to family and friends. If could give 0 stars I would!"

"Opened an account only for the purposes of my social security starting to come in. I deposited my government check of back pay and here I am almost a week later waiting for it to clear. They automatically sent my check to the fraud department. I brought them the proper paperwork and I'm still waiting. Now I have my checks coming in starting in January now I'm concerned about those. I should have never opened an account with these people I will be closing it after I get my money cleared. Honestly they don't even deserve a one-star rating."

"Everytime I come I'm here for about 15min waiting. I really hate when I have to make a deposit. The service is so slow. I come once a week and everytime i come its the same. I come at different times, different days. Something needs to be done. I dint use mobile because it's a business account and that is the best answer u have for me. I am here today and I didnt even get greeted. Smdh"

"I love this bank and I'll tell you why because they have a computer program that deducts the amount out of your checking account at 12 midnight and all the others deducted at 6 p.m. at the end of the day so with this program you never have an overdraft fee in your checking I hated the other Banks the money would be in there or we get a fee I'm done with all that I'm so thankful for Fifth Third"

"I pulled up in the drive thru with no customers inline and 4 clerks in the bank to deposit a check I arrived at 12:25 pm and they didn't even greet or say a word to me til 12:33 pm and the deposit wasn't done til 12:36 pm Thank God my business accounts are not here very disappointed. That long of a wait should be unacceptable."