United States Postal Service 8500 Kennedy Avenue, Highland, IN 46322

"3rd time this week that a package wasn’t delivered, they leave a note to come pick up the package from the post office, but doesn’t mention why they couldn’t leave it. Terrible service"

"So disappointing , moved in March and changed address I started receiving mail to my new home then it stopped . I called the post office at first they said they couldn’t see my name on the mail box.I made sure the names was on the outside as well as inside the mail box. I made several calls weeks after they said I’ll be getting my mail but if just get an ad and yet I was expecting some important mail. I received one mail then it stopped again a week later there was an ad mail with a note on the envelope for me to “pick up mail from the post office or it will be returned ,by mail carrier “. I went to the post office showed them the note they looked and told me they did not have my mail."

"I was expecting 3 packages from 3 different shippers after ordering multiple items from an online store. All my other items were delivered except for the 2 handbags and 1 perfume that was said to have been left at my post box at the same time on the same date but I never received them. I call and went to the post office on 2 separate occasions and was told that my items were scanned and left at my address (I really do not believe this). I think this is unfortunate as I did not receive my packages and there was no further actions on their part (usps), the supervisor I spoke with showed no empathy and I lost all my packages with no resolution. All she said was I could have been scammed and they could have sent me a piece of paper or small necklace in the mail instead of my order which did not happen I check all my mails thoroughly each day and there was nothing out of place. I believe my packages was not delivered to my address by the post man/woman. This is very unacceptable and unfortunate behavior from usps."

"Supervisor Quinton is so nice. I LOVE how he loves his job and he is so quick to communicate with ALL his customers about anything. I use to live in Highland for 9 years, moved out in December. Our mail guy was such a friendly man too. I am very surprised about the bad reviews. Maybe these people are just having a bad day. On St.Patrick's day my baby is turning 1. I ordered a few items that were getting delivered to my old address. I was able to call the post office and request for them to hold for me as I need for the party tomorrow. Eventhough someone had already helped me, Quinton reached out to me personally to let me know he has the package and their closing time. Now this guy Quinton deserves his position and needs a promotion if you ask me. I LOVE THIS! This man saved the party! Thank you to whomever trained and hired such friendly spirit! You guys are such hard workers and are AWESOME!"

"We have been in business in Highland for 20 years and had the best mailman ever. Greg retired 2 years ago and we got a new mailman who is just as wonderful! But when he goes on vacation no one seems to know whats going on. Our mail is never picked up (even after we see the mailman in the morning and ask to make sure he will be back later) so our packages sit outside in the weather. And DO NOT try to call as no one ever answers the phone!!! I am so happy to be closing this business and getting out of Highland and never having to deal with this lazy post office again!!"