Woodforest National Bank 650 Kimmell Road, Vincennes, IN 47591

"Awesome bank and awesome people really went above and beyond. I really appreciate what they have done for me"

"The New manager as of today is awesome. He’s efficient and knows his stuff. You need to hang on to this one!"

"New staff members are terrible. 3 people waiting to deposit money while they are sitting at their computers with 2 customers. If it was going to be a 30 min wait to deposit money they could have said so. I spend my lunch look at their foreheads behind a computer. When you work in customer service you have to communicate. I wouldn’t have stood there if I knew no one was going to stand up and even say it going to be a little while until we get to you guys. This bank has gone down hill on the last 2 months"

"Very rude customer service and offers no assistance when needed. I am very dissatisfied with the bank. I got a new card n changed password im.ediately as told by manager himself ... but when I used my card for the first time it wouldnt allow me to use my new pin now the credit option. When I called to ask about thos and for help I was told they cannot recover my pin and I'd have ro buy another card for $15 and have to wait up to 7 to 10 days for a new card. Not to mention the person I spoke to was extremely rude from the beginning of the conversation all the way to the end of it. I will be switching banks and would NEVER recommend this bank to ANYONE!! Not to mention when I went into the bank in Vincennes Indiana, the ladies were very judgemental laughing and poking fun at me while I sat there speaking to their manager. Making me feel as though they were better than me for whatever reason because of my place of employment. HORRIBLE BANK I NEVER EVEN WENT THERE LET ALONE START AN ACCOUNT!!!!!"