Franciscan Physician Network St John Health Center 10860 Maple Lane, Saint John, IN 46373

"Never again going back to this doctor. Has zero regard to patient safety and will just cut you off of sleep medication and send you into withdrawels. On top of having PTSD (which is why you don't sleep in the first place) Wish I could give her zero stars"

"Dr. Raymond is the best doctor I have ever had. She is compassionate, empathetic and does all she can to help. I never feel rushed and her staff is just as kind. If you are looking for a great doctor I cannot recommend her enough."

"If I could give not only this office 0 stars, but the whole Fransiscan Alliance entity 0 stars, I would. Recieved a $1,300 bill in the mail for blood work. I have health insurance, pretty good health insurance on top of that. Seen they charged my insurance 1,300 and since it was my second drawing of the year my insurance wouldn't cover all of it. That's not the point. After starting to finally dig into the charges from the past year I noticed some pretty disturbing things. First, the cost of my doctors visit now is timed? By that I mean they charge you by how many minutes your in the office. So for an example the last visit I was there for about 45 minutes, waiting most of the time as usual, and the visit before that the charged me for only a half hour. So how is that my financial responsibility because you schedule more people than you can take care of in that time span. Then I noticed something else. All these anonymous surveys they send me asking about the service they provide me, are not anonymous. As in my doctor knows everything I've complained about to them over the past year. So now how am I supposed to be comfortable and confident seeing my doctor knowing she could have animosity toward me. In a note about my blood work the doctor mentioned the survey, and that I had complained of her services in the past. I completely understand letting the doctors know there patients aren't happy, but to tell them which patients and why is our of line. It leads to a situation where I could not be receiving the care that I'm supposed to over the doctors ego and immaturity. Which I can't help but feel led to my 1,300 dollar bill. I will be looking for a completely new provider not just doctor, and I've been using Fransiscan for the last decade."

"I am being seen here for physical therapy. The office staff is friendly, professional and very helpful. Gloria got me in right away for an appointment. Dave is a fantastic physical therapist. He pushes me but not too hard. He listens to my concerns and has supported me during shoulder surgery rehab. I would highly recommend him to anyone for therapy. Thanks Dave for helping me through this difficult process."

"I’ve always had a hard time finding a primary care physician that actually listened and made relevant recommendations based on my specific health. Dr. Raymond has been more than just a PC doctor, she has been a true advocate for my overall well being! She’s personable, always on time, thorough and accurate! The staff is kind, and has gone the extra mile to accommodate. I call every month for a prescription renewal and have never had a complaint. I highly recommend this facility & Dr. Raymond to ANYONE!!!"