iStorage

"Came into this facility to inquire about storage space and encountered the property manager, Milton. Nothing less than fabulous is all I can say. Very knowledgeable, very friendly and he exercised great patience (I ask a lot of questions and wanted to visibly see all units that I was interested in). The units shown were clean as well as the facility. Great spot in my opinion."

"I spoke with Milton The property manager He was super friendly and answered all my questions. Even told How to install the lock I would highly recommend this place for storage"

"They have rats at the location and is very aware!!! I went to my unit to grab a few items and there were baby mice nested in a plastic bag of bottled detergent (Tide) I had stored, Then I was greeted by a rat running across my foot (probably the mother}. The place is not maintained at all! I'm just totally disgusted"

"Araceli Valdovinos was awesome, she took time to show us different unit to be sure we get the one that worked best for us. She is so helpful and pleasant. We will highly recommend to our friends and family. Also, the facility is in a great location and clean."

"DO NOT USE THE STORAGE ON 106TH!!!!! They are never there during "operating" hours and Araceli has no customer service skills! Either there is no move out procedure or she is not on site enough to follow it. We went to close out in December but surprise there was no one there. We called the customer service number (they are lovey and very helpful) and followed their instructions to clear it out and remove the entire lock. We did so and a month later Araceli is calling abut items in our old unit. I sent my kids to verify those were not our items and she gave them a move out receipt with a $350 balance! I went back to speak with her and get a receipt showing a $0 balance to prevent them from coming to later saying I owe this money and she said she couldn't provide one. I asked for the name of her manager and she said she was the manager with no one above her. I asked for a simple email or letter acknowledging that I did in fact move out in December and did not owe the balance shown. She said she didn't have to do anything for me since I was no longer a customer. I was able to call customer service again and at least get an email stating our move out date had been noted in the system so that we don't owe a balance. The company itself may not be bad but this particular location needs new management!"