Chicago South Illinois Secretary of State Facility
9901 South Doctor Martin Luther King Junior Drive, Chicago, IL 60628
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:30 PM
Sunday:
Closed
Photos
Location & Phone number
9901 South Doctor Martin Luther King Junior Drive, Chicago, Illinois 60628, United States
About the Business
Welcome to the Chicago South Illinois Secretary of State Facility, your trusted local government office dedicated to serving the community with efficiency and professionalism. Conveniently located at 9901 South Doctor Martin Luther King Junior Drive, Chicago, Illinois 60628, our facility provides a comprehensive range of services designed to meet your needs.
As a vital part of the Illinois Secretary of State's network, we offer a variety of services including vehicle registration and title transactions, driver's license issuance and renewal, state ID cards, and much more. Our experienced and friendly staff are committed to delivering exceptional customer service, ensuring your visit is as smooth and swift as possible.
Whether you're a new driver, renewing your registration, or updating your identification, the Chicago South Illinois Secretary of State Facility is here to assist you. We strive to make every interaction efficient and informative, with a focus on accuracy and customer satisfaction.
Visit us today and experience the dedication and professionalism that sets us apart. For more information on our services, hours of operation, and any specific requirements, please contact us or explore our website. We look forward to serving you and addressing all your Secretary of State needs.
Reviews
"This facility issued me the incorrect sticker. It was months before I found out. Once I tried to fix the issue they blamed me and took no accountability for giving me another persons plate sticker and personal information. While trying to correct I had to take time away from work. The employees had bad attitudes and communication. Most I spoke with didn’t even speak. At one point I was left, ignored, and forgot about. This facility needs to be gutted out and replaced with people who want to work with the public. Please do evaluations and hire better staff. Being forced Spending time and money at a place where you aren’t even treated right is a horrible feeling. Also the incompetence of small things from the staff caused for me to visit multiple time."
"Thank you to the supervisor Mervin for his kindness and assistance with my daughter getting a learning permit. It would have been 5 star service if it wasn't for the 2 difficult staff we encountered. Nevertheless mission accomplished thanks to the kindness of the gentleman who helped us. All things work together!"
"Was prepared to be there for at least 2 hours because of previous experiences. To my surprise, I was in and out in less than 20 minutes, I got my address changed in my license. I'm super pleased with the new way they are doing things. Good job..."
"For the first time in my life I had a five star experience at the DMV. I set an appointment and got indoors in less than 10 minutes. Everyone I interacted with was super helpful with great attitudes. As someone who has come to this facility many times , I can say it has greatly improved. Great job team and management."
"I don't have time to come in during the week, this was the only DMV in the area that offered appointments over the weekend. I quickly made an appointment online early in the morning and was able to get an appointment that same day. My appointment was scheduled for 11:30am I was processed at 11:25am. Make sure you have all of the necessary documents ready. These can be found on their website. *If you want a Real ID - make sure to verbally tell them, otherwise they will give you a regular license.* The process was quick & efficient. I walked out of there at 11:55am. The employees were also nice and the location is extremely clean and organized. I recommend this location."
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