Rainbow Cleaners

"I wasn’t sure about this place after reading some of the older reviews, but since I live in the building decided to give it a shot. I’ve had clothes both dry cleaned and tailored and the service was great. Kim is the owner and is super friendly and always hard at work in the shop."

"My daughter had her prom dress alter here. Kim took time to measure the dress and it fit her perfectly! Thanks!"

"Kim is always warm and welcoming. She runs this business all by herself and has for over a decade. You get what you give but she always goes above and beyond for me. I fully support this this AAPI owned business. - Jeff Kralovec"

"Place is great in terms of convenience, but that is about it. The store owner does not provide a receipt for the items that you dropped off or any recollection if a mistake has been made. The owner lost 2 of my dress shirts and replaced them with 2 female shirts that didn't belong to me. I asked for a refund to include payment for my 2 dress shirts and nothing was done. It was like arguing with a wall that included blank stares of confusion (meaning complete denial). It is over-priced, poorly run, and no accountability on services provided."

"Short version: Great convenience (for Christina Landing residents), but premium price and sub-par quality and service. Long version: I needed a couple suits and shits cleaned (usual light business/office usage) for a Thursday evening flight. I came in Monday morning shortly after opening, but was told it would take until EOD Friday. Against my better judgment, we settled on Wednesday EOD time frame. Unfortunately, my clothes were not ready as discussed and the clerk (owner?) went back to the original proposed time, which was clearly unacceptable. I was finally told they will be ready by lunch time Thursday. Again, they were not ready and I had to come back yet again after 4:00 PM to pick them up. At which point I found out their prices are higher than competitions, they do not take Amex, and prefer cash. But those are my fault for not checking on earlier. Upon later examination, I also realized my clothes were not even completely cleaned or fully pressed. If anything, they seemed more laundered and ironed. They also completely lacked starch (I ask more medium) and plastic collar stays. I tried sharing all my concerns with the same clerk (owner?) upon my return, but it really did not go anywhere. I did not feel the business cared due to their "monopoly" and no shortage of traffic. In conclusion, it seems residents are willing to tolerate higher prices, longer wait times and lower quality in exchange for location convenience. Unless absolutely necessary, make a 10 minute drive to a nearby competitor that will perform these services same day or in ½ the time at equal or lesser cost."