SERVPRO of Mount Ephraim/Bellmawr 1325 Crescent Boulevard, Gloucester City, NJ 08030

"In the summer of 2023, we bought a beautiful house and shortly after we moved in, we had a major fire that resulted in our house being ripped down to the studs. We had not even been in the house for two months yet, but as soon as we got the insurance claim started, ServPro was there. From the very first moment we met Keith and Dave, we were met with kindness, encouragement and expertise. I was very surprised with how much they cared about our situation even though they deal with this all the time, and that detail really made me want to have them be the ones to restore the house. It was honestly the best decision we could have made. They had an entire timeline planned out within a week. The communication from this team was incredible the entire restoration process, far better than any contractor that I or anyone I know has ever experienced. They also helped us navigate working with insurance which we had zero experience doing. It was quite amazing how they managed to stretch the budget we were given - they made all kinds of improvements including a kitchen with quartz countertops, electric bidet toilets, engineered hardwood and stone floors, outdoor cameras, and beautiful wall colors. We were estimated 12-18 months by the insurance company and ServPro had us back in our house in about 9 months. We moved back in almost 2 months ago and they are still checking up on us and just as responsive as ever. They are always over as quick as possible if we call them for anything and they have a 1 year warranty on all of their work! It was a fantastic experience working with them and I will call them for any contracting needs from now on. They don't just do fire and water restoration, they can do pretty much anything. Thank you Keith, Dave, and the entire ServPro team. PSA: Don't leave your charcoal bags outside"

"At the end of July 2023 our home caught fire after a freak accident. It was our first home and we hadn’t even been there 2 full months. Luckily, no one was hurt in the process. My husband was out of the country at the time of the fire and I thought I was going to have to figure everything out on my own. Our insurance works with ServPro and they were out the same night looking at the outside of the house and then the next morning to safely go inside with the daylight. Right away, I knew I was happy these were the people fixing my home. Not only were they professional, but kind with a great sense of humor, which is very important to me during a tragedy. The smoke damage was so bad everything had to be stripped down to the studs. The original estimate was 12-18 months before we could go back into our home. I am happy to say we were back in less than 10 months. To say they put our house back together again would be inaccurate; ServPro took our great house and transformed it into a beautiful home - better than my husband or I could have imagined. Everyone who worked with us was extremely transparent and eager with every step of the process. Everyone I met was amazing, but a very special shout out is deserved to Keith and Dave!!! ❤️❤️ We have been back in the house since April 20th and the team is still checking up with us. A house fire, flooding, etc. is devastating and heartbreaking, but if you or someone you know goes through it — CALL THESE GUYS!!! ServPro, we never wanted to meet you, but we are so glad we did. ❤️"

"From a house fire came a great business relationship that I cannot say enough good things about! Our colonial 4 bedroom home caught fire in the basement 2 days before we were to sell it to another family. There was significant fire and smoke damage throughout the home. Within 48 hours of the fire we were recommended to Keith Jackson and his ServPro Team. Keith and a team of no less than 6 ServPro professionals were at our home the next day laying out a plan with us for clean-up, fire damage repair, smoke remediation, etc. so that we could sell our home within the next 4 months to the buyers (which we did and even slightly ahead of schedule!). The first day on sight ServPro took photos and videos of every room and began the process of segregating "clean" and unclean areas. What made the job challenging is that we were already planning to move to FL (and did soon after) and needed Keith and his team to act as the General Contractor for us in NJ. Keith kept in constant contact with us (as he promised he would do on Day 1) throughout the entire project. Keith and his team managed the job professionally and efficiently. The quality of the work performed was outstanding! Keith also acted on our behalf with our insurance company to assure that we received all of the funding necessary for the job plus damaged contents recovery. I cannot thank him enough for that challenge! If you ever find your self in need of any restoration or cleaning services, I cannot recommend more highly the work of ServPro Mount Ephraim/Bellmawr!!"

"I had basement flooding that was rectified quickly, efficiently, and professionally by Servpro. Danny and Sebastian were great and did a quick / detailed job getting the moisture up and the furniture in my basement was all saved. I appreciated their help and kindness."

"My partner and I had the best experience with Servpro! They came out immediately to assess the damage of our water leak, and made sure I knew exactly what was going on. I spoke to Rich (I hope I’m getting his name right!) on the phone who was beyond helpful and sweet, and in person had the pleasure of working with Frank, Keith and Mike. They were SO professional, so nice ( I wish they were my actual friends!) and came by every day to make sure the equipment was properly drying the ceiling etc. This home was purchased a month ago, so having a leak like this was super stressful, but they took all of the stress away. I don’t know where they find these awesome employees, but keep it up! Thanks again guys!!"