Time After Time,

2000 New Jersey 38, Cherry Hill, New Jersey 08002, United States

"Sold faulty battery and wouldn’t replace with proof of purchase one week later"

"I made a purchase and the store manager was extremely helpful in ensuring I received the correct item. Her customer service is always top-notch because I frequent this location for battery changes as well. Thank you for the outstanding service!"

"Got a watch strap replacement and a battery change for very cheap (less than $40 combined) and very fast (only about 20 minutes). Super great service, and I'll definitely be coming here for all of my watch-related stuff from now on."

"If I could give 0 stars I would. I took my watch (bought from Time After Time) to have the battery changed in February. When I got home, I realized the crown was missing and the Time After Time employee had broke this off. I returned to the store and told them the crown needed to be replaced. At first they tried to charge me for this and I reminded them it was their employee who broke this and I would not be paying for this. This repair was supposed to take a few weeks maximum. I did not get my watch back for FIVE MONTHS. I called the store, I called the corporate office, I emailed the corporate email, and there was never any update--no information or excuses or blaming the watch brand (Fossil) or saying the repair person was out of the office. By the time I FINALLY got my watch back, now it's not keeping time. I have to get a new battery and change this and hope it works. Do not buy things or take them to be repaired at this store! Beware of going in to get your battery changed-- your watch may never work again!"

"Don't go to this place for your watch repair! I had my crystal replaced and when I got it back, there were SO many pry marks (see pictures). They just shrugged and told me they'd give me 15% off the repair cost. SERIOUSLY? I would have rather wore it with the crack."