Roof Guard

"7:154 Roof Guard Post Back in July 2020 I had estimates done for a new roof. We ended up going with Roofguard (Glen) All seemed good at first. Guys came out did my roof. We have a pitched shingle roof and a flat roof that were both done. Paid a good amount of money! Well on the day they finished I called Glenn right away and told him that the front of the house on the new roof had a gap and the guys working put a piece of wood there to cover the gap. It looks horrible. Within a couple days birds started going under the shingles and we're making nests in the roof and my gutters. I called. Texted Emailed Glenn for the past two years. In that time there was a bad storm that left one of our shingles hanging loose so I called and emailed him about that also. That being said. After countless texts, emails and phone calls, AND a text letting him know I was going on social Media to give a bad review Glen finally came to my house 2 years later (May 17, 2022). He fixed the hanging shingle and then he left to pick up some supplies for the gutter and the gap in front, he came back to my house with the supplies dropped them in my driveway, told my husband he would be back the next day and he never returned. I again started texting him. Calling him. Emailing him. I have included all kinds of pictures. Not only did he not fix the gap he dented my existing gutter so now it really looks bad and i STILL Have birds building nests under the shingles. I sent him a ton of pictures and still NO RESPONSE. The only thing I can do is make this complaint. Keep calling them and I'll be filing a report with BBB"

"I have used this Company for two jobs and referred lots of family members. There is one rubber roof job that repeatedly gave me problems and the crew kept coming back to "fix it," but to no avail. I am still trying to contact the Owner of the Company to have the matter resolved so I feel forced to now write a review as the invoice was paid in the upwards of thousands of dollars and I received no returned phone calls. The business voice mail is full so I am calling everyday during business hours and send text messages and received no response. I would not recommend this Company now for this reason."

"Talked to the owner, Glen, when my gutter unexpectedly fell off of the house on an extremely windy day. He came out as soon as possible to survey the damage and was able to make his recommendation over the phone while I was at the work. Fortunately, I was off of work the next day and setup the repair date accordingly. Glen put up my gutter and noticed some issues with our shingles, in which we asked him to proceed with those repairs. The work was finished in less than an hour. We are extremely pleased with his work and would recommend Roof Guard to everyone."

"The guys at Roof Gaurd are phenomenal. After several quotes from local and national companies, Roof Guard was the only company that I felt comfortable doing business with. Not only were they the best price, but the guys that work for this company are truly professionals in their fields and hold your hand through the quoting to finish process. Highly recommend Roof Gaurd."

"Here's my short story... After the strong winds last week, a large portion of my gutter (second story) became unhinged. I have a tri-plex with several tenants and was very concerned that it will fall and hurt someone. Now, I didn't notice this until the weekend at which point I called around to gutter/roofing companies to see if someone would come out and have a look. Unfortunately, all I got was answering services which only took my information. On Monday, I was expecting several calls, but nada. So the search started again, and I found Roof Guard on Home Adviser. I was surprised to get a call back in less than an hour. Ok, I'll jump to the end because this is getting long....Glen and his team got my gutter back up and secured the same day! What a breath of fresh air to work with a company that does what they say. If you want to work with a reliable and professional company, call Roof Guard!!!! I know it was a small job to them, but Roof Guard gave me peace of mind. Thank you."