PNC Bank

"Drive up ATM does not accept deposits. The option is there, but not working. Not convenient for why I stopped."

"DON'T USE THIS BRANCH! Horrible customer service. Was having an issue with my chip on my card. Went there to get a new card printed. There were 3 representatives sitting there doing nothing. No other customers were waiting. They told me they would need to make me an appointment which none were available today or I can go to another branch. I live 2 minutes from this branch. Why would I waste gas to drive to another branch, when they could of helped me. I've been with PNC bank for over 15 years. They just lost a customer! They need to be shut down. I see there are many of the same bad reviews for this branch."

"This is so stupid. I’m the only one here and they make me sign with QR code just to get a new debit card because mine needed to be replaced. I had no appointment just walked in. This bank changed so much. I miss the old staff and bank manager Diane I think her name was. She was so nice. Taking my business to another bank where they don’t make you sign in when you’re the only customer waiting. Take your business elsewhere. They wanted to know where I work even though I’m retired from cancer. Unbelievable the way I was treated. When I was checked in the woman at front desk wanted to see my drivers license which was fine to verify me n then the next rep wanted to see it again n I said I was already verified. So ridiculous!"

"WORST PNC I’ve ever been to. Waited close to 40 minutes for a simple transaction which other locations, in the past, have been able to do in a matter of minutes. When I inquired about the wait, the representative told me, with a nasty attitude, it could be up to another hour since I didn’t have an appointment. This should have been stated up front. It is important to mention that this location was NOT even Busy at the time of my arrival. Believe the low ratings folks, they have a 2-3 star rating for a reason."

"I'm a new customer at the PNC Bank. So far very pleased and very satisfied with their service. Even the inside things moved very quickly and you were in and out in no time. They have a outside drive-thru ATM and a second one in the lobby. That's what's nice if one machine's down the others up. They also have this cool new feature called the virtual wallet which I recommend"