TD Bank

"Came here after watching your LGBTQ+ safe space commercial for the 12th time. I guess if you're gay, your money's safer with TD."

"Excellent service today with Cindy. We are rocking our TD Bank doggie bandana."

"Significant delays and unfriendly service at this TD Bank branch reinforced my decision to discontinue banking with them. Despite attempting to close my account over the phone, which proved unsuccessful, I reluctantly visited the branch in person. The service inside was exceptionally slow, despite only three customers, and the interaction with a teller was marked by impatience. I hope this feedback reaches the branch manager, emphasizing that customers view this location as incompetent, rude, and unworthy of business."

"This branch is poorly run. There was a line at the drive through on 05/18/2020 at 3.30 pm. They close at 4pm. I called and spoke to a male employee who assured me the tellers would take everybody who came before 4pm. I was in line since 3:40 pm. They stopped taking people & announced we were late. I have had other issues in this branch - a rude teller tried to lecture me on how to make deposits - she had no clue about attorney business/trust accounts & was clearly wrong but continued to be disrespectful. The manager was a bit nicer but after today’s fiasco, I would be closing all of my 6/8 accounts. TD bank used to be good, not anymore."

"I want to preface with saying the majority of the staff is helpful and polite, yet there has been one absolutely infuriating problem. I come in with a very basic request- an application for a credit card. However, the one lady who helped me failed to realize my age (under 21), which lead to the forgetting of giving me a necessary form to fill out, which subsequently lead to a denial of the credit card. To this lady's credit, she did call me about needing to fill out the form. However, I return about a week or so later to apply again, and do so, but receive a letter in the mail saying that since I had just applied from before, I couldn't do so again. So once again, I get a call from the same lady telling me that I could come in tomorrow and that she'd be there. I go in the next day, and she is not there or responsive to the staff's calls to her. Overall, this has been a massive waste of my time, for something that shouldn't have been a problem in the first place."