Citizens 2030 Route 70 West, Cherry Hill, NJ 08002

"Mike and Bridget.... Have been Nothing but Patient and Helpful.... No Stress when speaking with them ..unlike their customer service center.... I Truly Appreciate you both"

"If negative stars were offered this location deserves a -100. ALL of the reviews stating they LOCK CARDS are true. A heavyset puerto rican woman arbitrarily chose to lock my debit, then proceeded to argue with me and almost physically assaulted me. STAY FAR FAR AWAY. Or just bank elsewhere, if you were thinking about doing business here."

"Honestly, I would not recommend this bank to anyone. They do every and anything without concerning you first which is really weird to me. On top of that they locked my card for no absolutely reason, then sent me a piece of mail saying that they didn’t want to do business with me no more, and they kept all the money that was on my card and the money that was deposited on there. And only giving me 80$ out of both of my checks and more. Please don’t waste your time and save yourself the trouble ."

"I had a great experience on my loan closing with Terrean. She was really amazing. I’ve been to a couple of closings over the over the years And this was the best, easiest one I’ve ever had.She really fully explained everything to me and she explained it concisely and clearly so I knew exactly what I was signing. There’s a saying that if you really understand something and you have a clear grasp of the concepts then you can clearly explain it to someone else in a simple way that they understand. And she definitely has that key ability. The ability to make customers feel comfortable, the ability to clearly explain what’s hap customers, the ability to quickly get someone in an out and get something done, She has all of these skills. This really makes me feel very confident about citizens bank."

"Super friendly staff and pretty good perks, however having a checking account here is like using real checks. You better keep a daily log because often purchases don't come out for several days (and for gas I mean usually 5). If you don't keep hundreds of dollars in there at all times it can get sticky. They blame it on the merchants not posting transactions for several days, but I've never had a bank account that takes so long. It doesn't make sense. So, friendly bank but terrible transaction times."