Bank of America (Lobby Service Only) 2 Centre Drive, Monroe Township, NJ 08831

"Wasted my time here. Went to cash a check and was told that I couldn’t because wife and myself needed a joint account. Completely untrue, have cashed many checks in the past that had both of our names on it. Was talked down to and felt like a moron. Not a great way to treat your customers."

"The two tellers who assisted me, Tim and a lovely lady whose name started with a P (I couldn't see her name tag since she was behind a high desk) were both very professional and courteous. Tim went out of his way to ensure my account's safety and I very much appreciate that extra step."

"My route location, I work every Tue/Wed This Branch horrible! ATM for cash always down rite now... Last week Customer service inside was a wait, long Wait.... (Weeks ago)ATM down, to go inside for counter withdrawal, Lines long! I think this location need to hire more help, or train for faster but thorough servicing...."

"I’ve only been inside the bank once, this is more of a review of the atm at this location. My first issue is that despite being directly adjacent to the street, this is not a drive-thru atm. You must get out of your car to access this atm, and there is no parking specifically for the atm, so you must either park illegally in the drive-thru lane or across the parking lot in a proper spot. My second issue is that this atm has a habit of bending my bills when I’m depositing. I make sure my bills are smoothed out so that the have no wrinkles or folds, yet the atm gives these bills back to me completely folded in half! My final complaint is the reason I’m making this review. I just got off work, it’s 10:30 pm and I want to deposit some money before I go home. lol and behold, the sprinkler system is on, preventing me from accessing this atm without getting wet. From my experience and after reading other reviews on this location, some serious changes must be made to both the staff and the building itself."

"I understand 100% the progression of technology and how to run a business. If your going to have a building where people can do business in person you have to take into account the community and their needs. This review is for upper management if they read and the only reason its 4 stars is because of the people working here. They did a great job. My suggestion is more employees because of all the seniors that live in this area. Someone like me never enters a bank but sometimes I do need services that I can not get online or at the ATM but there are many that don't and will not learn the technological options. The manager was being super patient with some nasty person but this abuse is going to happen no matter what if there are not enough people working here. This kind of abuse will drive an employee crazy and will drive customers out. I saw people leave while I was there. I salute the emoloyees there for doing their best and hope they can one day get the help they need."