PNC Bank

"Do yourself a favor and do not open an account with PNC. The banking system in the US tends to be very slow and antiquated. PNC goes to the next level. Terrible website, terrible mobile app, hard to connect to Venmo and third party applications. The customer service is also terrible. If you want a more modern solution to your money, I recommend keeping it under your mattress. This will also avoid headaches."

"The bank center manger here MATTHEW KARBOWIAK, Is incredibly rude and not at all polite to customers. He treated me and my father very unkindly and was disrespectful to us. I believe he has a problem with African Americans and question everything we do with our money. I repeat he was incredibly disrespectful and shouldn’t be in that position there. If anyone from corporate sees this please reach out so I can share my incredibly deep concerns. He is a terrible reflection on a bank me and my family have use for decades, and no way should he be talking to anyone in the manner we were spoke to. I highly recommend if you’re if African American decent not to do business with PNC Bank 76 Nassau street in Princeton Nj. What a despicable human being!"

"I have banked at PNC for decades and today's visit, to set up a small account for a not-for-profit I am affiliated with, was a great reminder of why I like PNC (and this branch) so much. Location is perfect, and they can arrange to have your parking paid for to btw. But the most essential element of why PNC is great is the people. This goes for call center employees working at 7pm on a Friday nite, and today, it was Marcia Ozbeki, who took care of my banking needs cheerfully and competently. She's been at PNC a long time, and still has a great customer-focused attitude."

"Maybe the worst customer service in all of Princeton. The woman at the counter was barely comphrensible, and she dedicated maybe 30 seconds of her time to dealing with my issue. Terrible, unprofessional stuff from PNC bank. DO NOT use this bank."

"Horrible customer service. PNC can afford to staff two people who sit around at the receptionist desk and say hi to customers but can't let any customer use their bathroom, even when you've been doing a transaction in the office for ten minutes. Why did I open a checking account here again? Ridiculous. Avoid."