PNC Bank

"Had an issue with a money order I obtained from a USPS office and the staff at PNC were receptive and allowed me to cash it to save me the inconvenience of revisiting the USPS office a third time. Made my life easier and saved me time. Great customer service!"

"Terrible customer service at this branch. The man who came to help was very rude and questioned my need to do my request for a name change on my account. Claimed he didn’t know how to do it and it would take a long time. He was trying to rush me out and told me that it might take 1-2 hours."

"My name is Tom, and this pnc branch is the worse. Just to throw out there i been with pnc for over 10yrs. Either this branch racist or they do not know what they are doing. I came to this branch twice for cashing a check and i had problems both times. First time i felt like i was being interrogated asking me where i get this check ? Who are these people and so forth. But at the end she cashed my check. This time on October 12 i came to cash a check and again they interrogated me again asking me who is these people giving me check? (Me as a black person don’t feel comfortable at this branch) so now JiJi Thayil refuse to cash my check due to saying my girlfriend is also on there so i would need a joint account to cash this specific check. But the check states payable to me and my girlfriend name without “and,or” being disclosed. So i take my check and went to my regular pnc branch 7mins away and immediately asked me how do i want my bills after cashing my check with the two forms of ID. All in all this branch on 4200 Quakerbridge rd need to hire more different nationalities or train there workers better. I would give this branch a 0 but It won’t let me smh"

"HORRIBLE branch. If I could leave 0 stars, I would. I was accosted by a customer & the staff did NOTHING. Previous experiences were rude. I'll never step foot here again."

"Worse banking experience i have ever had, was at this bank. The male teller who attended me, claiming to be the general manager was rude and racist. Even going so far as to tell me that i was being offensive to him. Complete and utter jerk. Very dissapointed in PNC. As someone who travels for work ive gone to several different branches and had pleasant experiences but the one at Mercer Mall in Lawrenceville NJ is the absolute Worse branch of them all and that male manager needs to be fired."