Wells Fargo Bank

"After many years of banking with Wells Fargo I am very satisfied, special thanks to my personal banker Paulina Monti for being an integral part of managing my business. I highly recommend this bank! After today though I asked the manager about how much is the interest on a personal loan and she replied I don’t know, I happen to know that car dealers charge 8.9 to 9 percent apr that a decent rate is around 5 % and that the federal reserve is expected to lower it to around 3.3 it’s disappointing to have a banker not being able to answer an approximation to my question."

"6/15 Continuing to below: No one contacted me after I walked out of 1/2 hr. Wait. Was only contacted after this review- Only to call the phone number Maria left with no answer and auto transfer too offshore- Over and over again. The call center could not help me and could not even get through to the branch even when a supervisor tried. DONT GO HERE. After making an appointment I waited 1/2 hour first visit. Attempting to purchase a sizeable CD. Completed paperwork and made 2nd appointment to bring in the cashiers check for CD. After waiting 1/2 hour at 2nd appt; I left. No phone call to apologize. NOTHING. Then my CD paperwork was voided. Called Wells Fargo to file complaint. They said I would receive a call in 2 business days. NOPE. Guess they arent interested in new customers."

"Went in to take care of a bank transfer. Tonya was extremely pleasant and helpful. Sergio at the counter was extremely pleasant and helpful on a secondary matter. I was in twice this week on unrelated matters. Paulina helped me both times. She was pleasant and helpful on both occasions! Since I wrote a review recently, I am unable to add a new one so edited the original. I’ve been there three times in a month and have had wonderful service each time."

"As first time business owner having a business account with Wells Fargo it’s been a nightmare. When you first walk into a talk about open a business account they make you feel so good and look like the bank it’s going to help an entrepreneur but so far my experience it’s been the worst. I do landscaping and I have received multiple check payments which I deposit into the app and my surprise was they hold my checks for over a week sometimes struggling with growing my business and not having the money my costumers paid me available it’s just unacceptable. Like first time owner I need the money quick to buy materials for next job but Wells Fargo holds the checks . The new one was today when I deposited 3K check 2 days ago and I check my online account and I found out I “ mobile deposit adjustment “ I don’t even know what it means. I haven’t been notified by Wells Fargo what I need to do . It seems to me that they don’t want you to have your money fast . Always a hold or something. I won’t recommend this bank for business account purposes."

"Worst bank ever. Very rude staff. I have multiple accounts with another branch where the staff are very helpful. However, I work in this area and I needed to open a new account. I walked into the bank a little after 4 pm and I believe there were no other customers. I asked one of the employees if I can open an account, her immediate response was that I need an appointment (really!!), but since "I have nothing to do", i will "take" you. In any case, she was rude and since it is late in the day, she was looking for an excuse not to open the account, and she did find one. I ended up wasting my time waiting for her. Wells Fargo is a good bank, this brach is terrible and may be they are better off closing it to minimize bad reputation."