TD Bank,

1321 U.S. 22, Phillipsburg, NJ 08865

"Been calling this place for 20mins and no one wants to pick up. I can see why you have 2.8 rating on Google. Thanks for not helping me. POS"

"Needed a replacement for a bank not servicing clients , without needing an appointment Mr. Anselmo showed me a far superior checking account and took care of everything on the spot. Very pleased with TD. This branch especially."

"I decided to visit this branch for a withdrawal service through the drive through. The lady was so rude told me you know there is an ATM service up front. Seriously, if I wanted to use the ATM I would have. The point is if I choose to do my banking through the drive through the employees should not be directing me elsewhere just because they do not want to do their job."

"Very nice and very clean TD bank. I mostly use ATM here, and sometimes go to a Teller or a Banker. I loved the way the Banker (I think he is a manager there) took care of me. So far, very smooth and easy transactions)))) The ATM used to give only $20 bills, but now it gives $50, $20, $10, $5 bills. I never used drive throug."

"Worse bank ever and highly incompetent employees. We went there a few months ago, in person, to pay off our mortgage - pretty important, right?! An elderly woman (behind the first desk to your right) said she could help us and even after contacting a main branch to ask for assistance, still had no clue what to do with our check. When I asked her if I should make the check out to TD Bank, she said "well duh." Then after almost 2 hours, she "deposited" our check, gave us substantiating paperwork and sent us on our way. Three weeks later we get a bill for the mortgage! We go back to this same bank and ask to speak with the branch manager. The elderly woman sees my husband and says loud enough for him to hear - "watch out for him, he's a trouble maker." When we present our paperwork from 3 weeks prior, as well as a copy of the cashed mortgage check by TD Bank, the branch manager has no idea where our check was deposited! When he calls over the elderly woman, she's as clueless as before and the paperwork she sent us home with, with an ID number, makes no sense and can't be found. So after another 2+ hours it was discovered that the elderly woman deposited our final mortgage check into an account that made no sense whatsoever and had no explanation as to what transpired previously. Do not waste your time here with anything important, such as a mortgage. The staff are extremely rude, condensing and highly inexperienced. I would give them zero stars if I could. As a side note - having someone represent the business with unkempt waist long hair and 2 inch acrylics is in no way professional. At any other respectable business establishment HR would have been notified and this would have been taken care of."