CubeSmart Self Storage

"The man that helped me his name was Elias. I believe or Eli, Hey, just help me out so much. You went beyond What he had to do and he's just a good, If I wasn't retired and still had my business, I would definitely hire him on the spot is a total gentleman . He did a great job. Thank you so much, my friend."

"I reserved online and while I was reserving, the manager called me and walked me through everything. It's was such a pleasure to talk to him on the phone but when I got there the next day to drop off some things he was there and I didn't think he could do better than what he did on the phone but he did. I felt like I've known him forever and all of my questions were answered and much more, so yes Eliya the manager ( not sure how his name is written) made it so much easy for me to give a 5 stars."

"I want to let everyone know that my recent move-out from the CubeSmart Storage Facility at 456 North Columbus Blvd, Philadelphia, PA went extremely well due to the directions and assistance provided to me by CubeSmart employee Elias Santiago. What I am mainly referring to is the fact that I live in New Orleans and the move-out was conducted by my son and two hired movers, all planned, coordinated, facilitated and directed by Elias Santiago. Mr. Santiago was always extremely pleasant, professional, informative and helpful in dealing with my son, the movers and myself from the beginning to the end. Mr. Santiago listened to my voice as a customer and he exceeded my expectation preferences to the max! As a result, my customer experience satisfaction is as high as it possibly can be! CubeSmart Management should give Mr. Santiago a raise, but first give him some paid days off! A Very Very Satisfied Customer!! James H. Brown"

"Do NOT rent storage at this location or ANY location if you’re concerned about the security of your belongings. I met my mover at my 10x10 unit to move the contents to my new apartment. When we unlocked and opened the door, everything was “turned upside down”. Thieves CUT A HOLE in the back wall of the unit and searched the dozen large storage tubs, stole multiple items, and destroyed a TV and 2 pieces of furniture. The thieves ALSO cut a whole in the side wall to access ( at least) one additional unit. The chain link security fence had previously been breached by evidence of the cheap patch that was applied. Management knew about the breach and applied a pathetic visual patch vs. a heavy duty fix. When this was brought to the attention of on-site management, they did very little. The region manager expressed concern and said he would “try to make me whole”. However, the VP and other corporate executives REFUSED to compensate me for my loss. This Columbus Blvd is unsafe. While other locations likely are, senior management does NOT care about their responsibility to keep your possessions safe nor compensate you when they screw up. There are countless OTHER stores companies you should use!!!"