Greenwood Cemetery

"Serenity monument in need of desperate repair verge of collapse. Safety hazard and liability. Corporation should be ashamed."

"These effing pirates want to tack on an additional fee for internment of my mother's ashes as well as my father's even though My world war II veteran father prearranged for this entire ceremony they're going to charge opening and closing fee twice and an embodiment fee oh they're so happy to give me a 75% discount I think that's a good deal for me and I'm going to be happy with that. Can't believe the gall of this I'm sure that my father did not misunderstand this hidden charges hidden fees deceptiveness in a time like this It's just outrageous"

"My grandmother recently passed away at the end of January. She lived in NJ until she was in her early 80’s and when she moved to Florida she was very concerned that flowers wouldn’t be left at her mother and grandmothers grave after she left. She would always place flowers for the holidays and any other special occasions. My aunt agreed to help and took over the duty of placing flowers for her. Since this is the first Mother’s Day without her I did not plan properly and didn’t think to order flowers in advance and have them placed (I moved to Texas so I am unable to place them myself). I spoke to someone this past Friday and he had assured me that it wouldn’t be an issue to have flowers delivered to the office and placed. Long story short this was not the case, the gentleman I spoke to was training and did not give me accurate information. I was so upset because I knew this meant so much to her. I called this morning and spoke to Joe twice. I was not happy after the first conversation, but he was gracious and apologetic. The second time I called I asked him a few questions and he went out of his way to help. He made sure I had all the information I needed to place future orders and asked what my grandmother name was so he could locate her gravesite. Later on he sent me a picture of her headstone with a few carnations. He said they had a few extra in the office and he felt terrible about the misinformation I was given so he found her gravesite and left a few flowers. Being so far away and not being able to rectify the situation broke my heart, I am forever grateful that Joe did this."

"In utter shock at how there is NO maintenance and upkeep to the graves! As I stand here looking at the veteran graves with flags at their nameplates, I literally had to “unbury” another 7 veterans who did not get flags as their nameplates were completely grown over!! What a disgrace to those who have served their country and to those people who pay absorbent cemetery fees!"