Metro by T-Mobile 795 South Emerson Avenue, Lindenwold, NJ 08021

"My uncle wanted to activate a line and 2 tablets at this store and the Puerto Rican lady scammed him! He paid her $160 for a phone activation and 2 tablet lines. He was overpaying for what he thought was a phone and 2 tablet lines. She refused to change his plan or give him a receipt. She even tried to scare him saying “call the police, you don’t have proof either way” I logged into his My Metro account and saw that Purchase History was only $100 and since he paid cash, that means they stayed with the extra $60. Upon speaking about this issue with others, we found out that this location is known for scamming people. It is unacceptable people who come from different countries are taken advantage like this. I am ready to get in touch with TalkMore Wireless which is their franchise. Edit: on top of that they added insurance when he didn’t want it. He was thinking he was on the $45 plan and the extra charge was for the tablets. He never received them and the rep said there was nothing they can do and that he had to pay the service"

"The assistant manager Jessica is amazing ! Great customer service skills !! Jaun is great with customer service ..goes above and beyond !! So sweet and nice very helpful !!"

"Jessica was amazing today! Super helpful I came to port my number to a new phone she had it done within minutes. Best experience I had with a phone carrier !!"

"The manager at the Lindenwold location is rude, uneducated about the business he manages, and inconsistent with TMobile's and Metro's procedures and regulations. When confronted with a situation that was allowed one time and not the next, he grew argumentative, used foul language, and resorted to name-calling. I tried calling the corporate office while still in front of him, but he threw me out of the store and called the police. Once out of his store he poked his head out of the door and called me something I can't repeat here. The rest of the representatives are friendly, polite, professional, and well-educated on the company's products and services. I recommend this location when the manager isn't on location, usually late afternoons."

"I wanted to port my number to boost mobile and needed account number after 4 hours on phone with customer service I was told to visit local center with id and I would be able to unlock my account well the girl said I had to go to corporate but after going to metro pcs in Berlin which is not corporate I was able to get my account number all the guy did was call dealer support and tell them I was there with my id so why did the girl in Lindenwold metro pcs was unable to help me she didn’t even attempt to help just wanted to give attitude the whole time guess her food was more important mine you im 4 month pregnant and she couldn’t do her job she didn’t even ask the guy that was working with her what to do so after doing research any metro pcs store corrup or not can provide you with ur account number as long as you are ther and have id has anyone else have any issues with this store"