Rite Aid

"Now don’t get me wrong, I love this store. (Or at least I did.) I would give it 5 stars… However, starting about a few months ago, the store has been looking bare and out of stock on a ton of their shelves. It seems like they haven’t been receiving shipments, and because of this a lot of the food on the shelves are old. I just bought some chocolates and they’re stale. Just today I couldn’t even find a single pack of hamburger buns. I hope this problem gets fixed soon because I really love coming here. One more thing I have to say is sometimes the employees there look like they’re upset or something. (Except for the lady that works there, she always greets us with a smile and always seems happy.) However, on other occasions I will see the other employees smiling. It doesn’t personally affect me, but it’s nice to have people that look happy to do their job."

"Was sent to 100 Warwick Road for med I was out of and Atco wouldn't get before I ran out. Lauren had my transferred script ready within a half hour/ with a smile and a pleasant, happy to help, attitude! Totally understood why I needed it and couldn't wait until Monday. Thank you, Lauren! Rite Aid should NEVER close 100 Warwick Rd. if you're there! Your help with a smile much aporeciated.."

"Horrible customer service at the pharmacy. The window is always closed even though it’s a drive up location. The management overall at this location is lacking a lot of management skills. The current pharmacy staff is rude and very unpleasant. Sorry for the experience but not that has changed or improved since that day. Drive through still closed horrible pharmacy staff still in place"

"PHARMACY IS VERY UNPLEASANT I don’t speak for all of them but LAUREN IN PARTICULAR. Mind you they take my insurance I typically go to a different pharmacy but that’s besides the point. There’s an issue with my prescription based off their judgement saying the handwriting looks off when it’s the same script I get monthly and she flat out says to me I won’t be calling the doctor to verify you can do it yourself we are busy. She’s the one who says there’s a discrepancy but okay and then I agreed I’ll call them even though they are hard to reach her exact words with a snobby attitude were “we are pretty busy why don’t you go to your normal pharmacy” I explained I feel pretty unwelcome she offered no apology no real reason she said they have limits monthly not that they even reached theirs yet. I felt so disrespected for no reason it’s not my Fault my doctors handwriting sucks that could happen to anyone I will be speaking to the manager tomorrow."

"This all happened in the last week. My doctor called in an emergency script for me. I know it takes several hours to fill, so I called and asked if there were any way to get it filled sooner. I was told to come in in 20 minutes. Grateful, I rushed over, only to arrive as they were going on lunch. Why tell me to arrive at that exact time? Then, my doctor called in another script for me for the weekend, but the pharamacy was closed all day Sunday with no warning. My husband went today to get it as I am OUT of a needed medication. I just now went to take it -- it is the WRONG prescription. They filled something I am no longer taking, and now I do not have my neccessary medication for the evening. I have been using this pharmacy my whole life. What is going on over there lately?"