CVS 824 Black Horse Pike, Runnemede, NJ 08078

"If I could give 0 stars I would. Do us all a favor and shut this location down or change ownership. The store workers are fabulous while the pharmacy is a gaggle of inept fools. Every single time I have a prior authorization, it's an unnecessarily delayed process that leaves me without my medication for days at a time. My doctor takes care of their part straight away and my insurance company approves the PA same day. CVS, however, delays the process by OVER A WEEK at times simply because they don't want to go into the system and hit refresh. I'm switching to Amazon Pharmacy (which I didn't want to do in lieu of the not wanting them to have all that data on me). They get me medication in two days and don't give my medication to others when my approval is already in the system."

"I don't understand all of the bad reviews. I fill a lot of prescriptions and this is my favorite pharmacy I've used in well, decades honestly. I never have to wait in line. My scripts are always filled timely. The doctors and staff are friendly. The store is clean. Items are well stocked. I like the location. Nice parking lot."

"I had an issue with a prescription that should’ve been on auto refill and both Pallav and Jessie were helpful in resolving the issue while I was at the store. After speaking with insurance I was able to get this refilled right in store without having to go home again after already trying to refill in the app/calling on the phone. Even while it was busy they were still able to provide great customer service and wanted to highlight them for their hard work!"

"Pharmacy staff are egregiously incompetent. The worst pharmacy experiences I've ever had. I've finally had enough and am transferring my prescriptions. This is your warning. If you actually want a prescription filled, do not go to cvs runnemede."

"My family has been loyal customers for over 20 years. We knew the pharmacist and staff on first name basis - it was always so nice to chat with them while getting prescriptions. The past few years to the past few months we don’t know anyone in the pharmacy- it’s a revolving door. Service is poor, some employees are nice , but most are rude. I get it they hate their jobs and are understaffed- but come on this is getting ridiculous. I was on hold for over 1 hr to speak to the pharmacist only to be hung up on."