Window World Garden State West

"This is the second time I've used Window World to replace old windows and sliding doors in my home. Both times, the work was completed on time and on budget. The crew does extremely good work, the costs are reasonable, and the quality of the windows is excellent. I will continue to use Window World for future replacements."

"**Updated Review** ——————————————— It took quite sometime to get our windows replaced with new windows. But we are now happy with the new replacement windows that were brought to us a few months back. Also, needed to have a window tech come to our home about a month or two ago to fix our window locks as they were not locking properly. Turns out that our windows were missing important brackets that would help keep the center window from moving from the center. Seems like on installation day about 3 years ago, the installers forgot to put them on. But besides that, thank you so much to Larry who personally came and replaced our windows, our Sales Representative Robert who helped us every step of the way until everything was resolved and also to Pam, who would always give us a call to follow up on our window replacements! Thank you so much for your patience and understanding. Truly grateful. Extremely happy with our windows!"

"We worked with Robert from Window World Garden State West. We installed about 10 Windows in 2022 and they installed professionally as we wanted. We also had a leak on one of the windows and Robert helped us promptly address the issue and fixed it, even after the 1st year warranty. It was a pleasure working with them and I would recommend for any window replacement. We will be working with them in the future for the rest of the windows in our house."

"We recently upgraded all 20 windows in our home using Window World services. Larry, at the Flemington showroom, provided comprehensive guidance by showcasing samples and explaining the technical aspects of window construction, aiding us in our decision-making process. Robert, our sales representative, presented us with various options and offered a competitive quote. Within 8 weeks of placing our order, the installation was completed efficiently, with minimal disruption to our daily routine. The installation team demonstrated professionalism and ensured a tidy cleanup afterward. Although one pane was damaged during transit, it was promptly replaced a few weeks later, with a temporary panel installed in the interim. Additionally, when we encountered a draft issue with one of the windows this winter, Larry promptly addressed and resolved the issue. Overall, we had a fantastic experience with Window World Garden State West."

"Hired Window World of Flemington to replace my windows, as 1 does with a Window store. Sales person was great, no pressure whatsoever. Gave me the information I needed when I needed it. Very, very different than other high pressure window replacement companies. So far so good. There was a significant lead time on the windows due to the state of the world right now, that was fine (~12weeks) Installers showed up on a snowy February day and did their work very quickly. Here's where the problems started. They broke the vinyl j-channel around most of the windows they installed and tried to cover it up with other pieces of vinyl and silicon. When I brought it to their attention after inspecting their work they said it was due to my vinyl siding being installed incorrectly and repair was not covered in my contract. It would have been nice to know this before they damaged the rest of my vinyl siding! They even offered to come back and repair it at my cost when the weather got warmer - terribly kind. In addition, something I didn't bring to the attention of Window World that their installers brought a bucket of cleaning supplies and solvents into my basement and somehow managed to permanently stain the carpet. In any case, stained carpet and damaged vinyl siding both caused by Window World should not be my responsibility to repair. I contacted the sales person, he sided with their installers and put me in touch with their owner. He was nice. I had a couple conversations with him and was assured that, although repairing my vinyl siding that they damaged was not in their contract, they would make it right. Its been 2 months since we last spoke and it still is not repaired. Oh and the icing on top of the cake, Ill be taking up a wrestling class to open one of the new windows. Its a nightmare to try and get open all of a sudden! Overall, started off as a great experience and has ended as a very disappointing one."