Valet Auto Wash Bordentown 840 U.S. 206, Bordentown, NJ 08505

"We have all become familiar with these full exterior do your own interior washed...and this is a super one of it. Great vacuum."

"If you have small children, I would advise visiting a different location. Valet Wash Management/Superiors, I am deeply disappointed and appalled by the treatment I received at Valet Wash in Bordentown, NJ today. As a responsible parent, I took extra precautions to ensure the safety of my two young children, ages 2 and 5. Despite the availability of numerous parking spots, I chose the very last spot to minimize any potential risks. Using the available cones, I blocked the spot next to me to prevent any accidents that could harm my children. To my astonishment, an employee approached and removed the cones for a second time without any consideration for the safety concerns I explained. Instead of addressing the issue of child safety, he proceeded to yell at me for taking such measures. In response, I placed my personal belongings in the next spot as a warning to other patrons, while ensuring I did not block it. However, I was once again subjected to an aggressive tone and told to remove my belongings. Despite my attempts to resolve the situation peacefully, I was unable to get assistance from a manager, who never appeared. After going inside to meet the manager myself, I was shocked to learn that company policy apparently prioritizes arbitrary rules over the safety of children. Despite explaining the safety precautions I took to protect my children, including the fact that locking them in a hot car on a 90° day is not safe, my concerns were dismissed. I was shocked to hear that the response was that I shouldn't let my kids in parking lots or block other people’s spots? Furthermore, I was berated for exceeding the 15-minute time limit, even though it is should be understandable that it takes longer for a single parent with young children to complete their tasks. This entire encounter has left me deeply unsettled and alarmed. It is disheartening to see that Valet Wash not only fails to welcome families and single parents with children but also appears to prioritize an empty parking lot over the safety and well-being of its customers. Additionally, in the event something terrible had occurred, I am sure I would have then been told I should’ve been watching them better. I encourage your establishment to reevaluate its policies and provide proper training to its staff on customer safety and empathy. The treatment I experienced goes against basic principles of professionalism and customer service. The representation of your business, as demonstrated by this incident, is one of unwelcoming and unsafe practices. My family has patronized your business at least once a month for years, but never again. You should be ashamed of the treatment my children and I received today."

"East in, Easy out! Great self-serve vacuum, towels & power air blower. Like cleaning interior as well as I can instead of feeling like it could have been done better."

"It's ok, gets about as clean as can be expected from an auto wash. Which is mediocre. There is no one at the entrance to pre-treat/ brush problem areas like front grill for bugs or back bumper for residue. Overall it's OK for a quick clean"

"We purchased a monthly car wash package because it's nice to have during the winter months to clean the undercarriage from salt and snow. The best way to clean your car is definitely by hand to avoid scratches and get a nice thorough clean but in a pinch for time getting your car cleaned at the wash is just fine. The facility is pretty big and I never feel it's too crowded or that I have to wait long time. They also provide free towels to dry your car and don't hassle you with rushing off the vacuums or dry stations."