Sally Beauty

""I used to frequent Sally's for my shopping needs, but recently, I've had a negative experience there. There's a particular lady who works there who tends to be quite rude. It feels like she's constantly watching me wherever I go in the store. Eventually, I needed her assistance, and although she did help me, she provided incorrect advice on a hair product, which resulted in my hair being damaged and burned. Despite claiming to have extensive experience in haircare, it was disappointing to receive misguided advice. Additionally, she was unnecessarily harsh to my niece, admonishing her for touching something. I wasn't aware of any rule against bringing children to the store. Due to this unpleasant encounter, I've decided not to return to that location, and I wouldn't recommend it to others because of her demeanor...."

"Best experience I've had at a Sally's ever!! Jess was so helpful and experienced, and the kindness expressed by the other employee was much appreciated! The advice I was able to receive really brightened my day and gave me the extra confidence boost I needed to try to do a big change today!! Thank you so much- I'll certainly be back!!"

"I came into the store this evening, 3/18/24, as a complete novice at toning. I was hoping to purchase products to help tone the warmth in my hair and was relying on social media to guide me. Luckily, Jess was working this evening and gave me a step by step guide on what I needed to purchase and how to properly apply the products. I didn’t feel like an idiot. I left the store feeling way more comfortable and confident doing my hair and that is all because of Jess. She needs a raise!! Her kindness and customer service was incredible. I will come back solely because of my experience with her!!"

"They always have what I need and the staff is always nice and helpful if I need help or recommendations. When I went in on 9/9/2022 there was a Karen who was giving the employee with the pink curly here a rough time and she handled it perfectly to make sure things didn’t escalate and it didn’t prevent her from providing excellent customer service right after the altercation. The staff here has always been excellent. My go to store for the past 2 years ❤️❤️"

"This place is awesome!!!! The girl that was working there today is amazing! So helpful! They have so many products to choose from! What a gem to have this available to everyone!"