Car Change LLC

"My car completely broke down on the highway ended up being rear ended called Anthony said they would fix the initial coolant problem with the vehicle, and they never did The place is a complete rip off."

"To the ownership of Car Change After two weeks of owning the vehicle a oil leak started to occur I immediately called your sales representative Anthony, I was told to continue to put oil into the vehicle until I got back into the local area. it was stated that your company would fix the problem. I bring the vehicle back Anthony said we won’t be able to fix the problem call your warranty and take it to another repair facility I have the repair facility diagnose the issues, They reach out to the warranty company and they say none of it is covered and the dealership should take care of it. I continue to top the vehicle off with oil like Anthony said to. Tuesday August 20th I called the dealership and explain to Anthony. The vehicles RPMs are all over the place, multiple lights on the dashboard and the vehicle leaked all of its oil out he offered no solutions. at that point I stated either your dealership fix the problems with the vehicle or I will be requesting my money back and towing the vehicle to your facility then Anthony said do not call here or come here at all. I would hope you guys do the right thing and repair the issues with the vehicle I also do not have my tags They expired on the 22nd if we are not able to come to an agreement I will have to escalate the issue by contacting the Better Business Bureau and MORE"

"I had a car I really did not want to get rid of but I came across a vehicle online that literally had everything I wanted to do with my current vehicle so immediately I said in my head “ Its time to upgrade I've got to get that!”. But only issue was I seen a couple of reviews that spoke about the same issues so I was really hesitant to deal with the dealership. Once I began dealing with these guys I was actually very impressed!!!!!!!!!! Anthony and the owner I believe his name is Harry were NOTHING BUT HELPFUL, PROFESSIONAL, KNOWLEDGABLE, ETC…. Shannon who I've only met once is very sweet and my baby loved her!!! I've had very few MINOR problems with my vehicle and each time I called them I was told to come get it checked out ASAP and they made sure I was squared away!!! Shortly after bringing my new vehicle home I got it thoroughly inspected by a certified mechanic they took over an hour doing that and THANK GOD they found ZERO issues. Lol I did ask about Gary the mean guy the reviews spoke about and he's no longer there! I highly recommend!"

"absolutely worst experience of my life pay them $16,000 upfront for a Lincoln mkx Anthony pushed on me when I said multiple times I wasn’t even there for this car ended up convincing me to buy the car knowing it had a bad engine replace the engine under my warranty as told by the warranty company because I called them put another engine in the car and didn’t put any oil in the new Engine. Then when I tried to ask what they would do rectify the situation. Anthony literally cursed at me and I had just got in the car and haven’t even driven it for an hour. Their mechanic said the engine being completely bad was my fault. I am absolutely sick to my stomach with this Company. I did file a complaint with the Better Business Bureau. So we will see what they do and we will go from there. This has been an absolute nightmare do not buy from here. Do not buy from here do not buy from here do not buy from here"

"Just purchased a 2009 Acadia from here and it is BEAUTIFUL! And to top it off, the staff was even nicer than the car! They worked with us on a few things and made sure we drove out of there in the car that WE wanted (not the car THEY wanted, like some other dealerships). The hardest part of the whole deal was picking the actual car itself. Almost every vehicle there was very nice so picking was a bit tough, and we needed room for 6 comfortably, and they still had a great selection. It's hard to find honest dealerships out there and I will go no where else for now on!"