Ciocca Cadillac of Flemington
211 U.S. 202, Flemington, New Jersey 08822
About the Ciocca Cadillac of Flemington
Welcome to Ciocca Cadillac of Flemington, your premier destination for luxury vehicles and exceptional customer service in Flemington, New Jersey. Conveniently located at 211 U.S. 202, our dealership offers a stunning selection of new and pre-owned Cadillac models to suit every lifestyle and preference. As a trusted car dealer and store, we pride ourselves on providing a seamless and enjoyable car-buying experience. Our knowledgeable and friendly team is dedicated to helping you find the perfect vehicle that meets your needs and budget. Whether you're interested in a sleek sedan, a spacious SUV, or any other Cadillac masterpiece, Ciocca Cadillac of Flemington is here to assist you every step of the way. Visit us today and discover the unparalleled quality and sophistication that only Cadillac can offer.
Photos of Ciocca Cadillac of Flemington
211 U.S. 202, Flemington, New Jersey 08822, United States
Opening hours of Ciocca Cadillac of Flemington
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 17:00
Sunday:
Closed
Reviews of Ciocca Cadillac of Flemington
"I came with my boyfriend to get an oil change and have them look at his front passenger side wheel sensor which was only working periodically (the other 3 sensors were working fine no problems,) and rotate my bf’s tires. We sat and waited 1-1/2 hrs for the work to be completed. Upon completion we got the car back and the service department informed us that the wheel sensors were all bad and needed to be replaced. It would cost $200 a piece ( that would total $800.) Ciocca Cadillac said they turned off all my bf’s wheel sensors, and to make another appointment to replace them. ( I was there at the time and heard and witnessed everything not knowing at that time you couldn’t turn the wheel sensors off.) My bf then decided to get a second opinion. While he was getting his tires fixed on his Tractor Trailer at Steve’s Tire in Bridgewater,my bf spoke to the owner at Steve’s Tires about getting his sensors replaced on his Cadillac.Steve’s Tires said they could replace the sensors on the Cadillac for approximately $300- $350 for all four sensors. While we were standing there, we were then told the wheel sensor scanner wasn’t registering any wheel sensors on my bf’s Cadillac. We stood there and watched in disbelief! How could this be? Only one sensor wasn’t working. Like I mentioned the other 3 were completely fine and working great. The owner and the head mechanic at Steve’s Tire which my bf knows extremely well said 3 sensors were missing, and that Ciocca Cadillac left the 1 bad sensor in the car. We then chose to go back to Ciocca Cadillac in Flemington and let them know what happened with the 3 sensors that were missing and that they left the 1 bad sensor in. Ciocca Cadillac said they would check into it with their service manager and get back to us. They never called us back like they promised. Only when it was time for my boyfriend to get an oil change again, is when they chose to call us. They had absolutely no idea about the past problem. My boyfriend then had to explain the entire story of the 3 missing sensors to a different person then who we originally spoke to. This wound up happening 3xs.explaining to 3 different people the same story over and over again ! The 4th person who promised to call us back and get to the bottom of this, never did! The only time we heard from Ciocca Cadillac is when they wanted us to come in for an oil change or have work done. My bf had to explain why he wasn’t coming in and using their services any longer. When my bf spoke to a manager, and informed him of what transpired that manager argued with my bf for an hour on the phone and basically called him a liar. Ciocca Cadillac in Flemington made tons of excuses. He spoke to 3 different managers and they weren’t willing to do anything to fix the problem they caused!!! We are 100 % sure that they removed the good sensors and left the bad one!! This is a place that we were taking our Cadillac to regularly for several years and was considering buying another Cadillac from them. ( not anymore!) After this bad experience and the rudeness of the one manager who they claimed got fired , and having to go through 3 different other people, the 4th never called us back. We chose to take our business elsewhere! Oh and we never found out what happened to my bf’s 3 missing wheel sensors. They never made good on the wheel sensors that were missing! I DO NOT RECOMMEND THIS DEALERSHIP OR ITS SERVICE DEPARTMENT IN ANY WAY SHAPE OR FORM! THEY ARE RIPPING PEOPLE OFF AND NOT MAKING GOOD ON THEIR MISTAKES!!! THERE ARE MANY OTHER REPUTABLE CADILLAC DEALERS OUT THERE. DO YOURSELF A FAVOR, AND DON’T USE THIS PLACE. THEY ARE NOT HONEST!!! if I could give zero stars, I would!!!"
"I recently had the pleasure of working with Steve from the Cadillac service department, and I couldn’t be more impressed with the experience. Steve went above and beyond to ensure that my warranty fulfilled its agreement, jumping through hoops to make it happen. His prompt communication and thoroughness made all the difference. What truly stood out was Steve’s ability to diagnose and fix an issue that another Cadillac dealer completely overlooked. While the first dealer told me it was normal to hear clunking sounds from my vehicle, Steve immediately recognized the problem. He identified that my transfer case needed replacement, along with two wheel bearings—issues that were obvious but somehow missed by the other dealer. I’m especially grateful because my warranty was set to expire in just five days. Steve and his team figured everything out before the deadline, ensuring I didn’t miss out on the coverage. I can’t thank him enough for his professionalism and dedication. If you’re looking for top-notch service, I highly recommend Steve and his team at this Cadillac service department."
"The service center is very bad i bought a car from here cadillac lyriq 2024 5 months before but my car turned off by itself when i was parked near my house the car wouldn't start the doors were locked and i got this ciocca from cadillac so i sent it to the same place but it's been more than 2 weeks now they are not contacting me i keep calling no one is answering i regret buying a car from them because they told me the car will be ready in 2 weeks but they are not even picking up the phone"
"Ciocca Cadillac reneged on their commitment to provide a complimentary oil service with the purchase of my 2023 new Cadillac. When my issue was elevated to the service manager, they failed to respond and made no attempt to rectify the situation. They must be desperate for money, so go somewhere else for Cadillac service and your next new Cadillac purchase."
"I recently purchased a new vehicle from Ciocca Cadillac and would like to thank Sales Manager Erik and his sales team for the exceptional service! My husband and I could not have had a better experience when purchasing a car. Erik took the time to find me exactly what I was looking for in a new car. He went out of his way to make the process easy and completely painless. Everyone in the sales office was so friendly and knowledgeable, working quickly to complete the paperwork and working with our needs to complete the sale. Thank you so much Ciocca for a wonderful experience!"
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