SouthState Bank

"3 years later Sep22 still the same issues but with a new name SouthState. App stinks. Debit linked accounts when requested multiple times to NOT do that. What's the best part about living paycheck to paycheck? a couple of $36 fees Charter Bank was good small local / regional bank. The purchase and transition to Center State Bank was poorly planned (and executed?). The Center State Bank online banking and app are very very weak compared to the Charter Bank system. I can't recommend this bank right now. I have not moved my accounts but the clock is ticking. I sure hope this turns around."

"This review is for this branch only, not SouthState as a whole (my complaints about their app don't belong here). I have had good experiences whenever I've needed to visit this location, and both the tellers and bankers have been friendly and helpful. Today, Mr. Dowdell, one of the bankers, was able to quickly and easily take care of a fee for me. The service at this location and others in the area are why I remain a SouthState customer after more than a decade and two bank mergers."

"Three star rating on my overall experiences with Centerstate and now SouthState because ever since the switch from (beloved and missed) Charter Bank I’ve had several issues with my account. I was prepared to close my account which I’ve had since I was eighteen years old. That being said, I give a five star rating on the experience I had with Tonie. He was very helpful and attentive to my questions and concerns and honesty if my encounter with him had not been so pleasant I was going to close my account and go to another bank altogether. Keep folks like Tonie working customer service."

"I just wanted take the time to day how pleased I was of the professionalism of the bank as well as my banker Tony!!!! All u need is patience.an they will definitely assist your needs. Very very pleased. Especially,with the situation I have absolutely thankful for the service. An overall I'm back with the bank for my banking needs. Thanks again (banker) Tony"

"I'm very disappointed in what this bank turned into. Centerstate has ruined the amazing buisiness that was Charter. Setting aside the nightmare that was the transition, it now seems like everything good that Charter had is gone. 1. The app is like dealing with dial-up and you have to log back in if you hit the back button. 2. Direct deposits take too long to clear. 3. Transfers from/to your own accounts have to be scheduled if its after 10 p.m. ( and as of a day later it still hasn't cleared)"