Wendy's,

2301 Cottman Avenue, Philadelphia, Pennsylvania 19149, United States

"This place deserves no stars. I just got my door dash order. The correct order is on the receipt but the put the wrong order in the bag. This is not a mistake this is stupidity. This is why you're working at a fast food place because you're too stupid to get a real job so have being stupid and leaving your job smelling like grease and most likely not taking a shower because stupid people know nothing about proper hygiene."

"Not sure If anyone has been here recently but this location gives the same energy that most fast food places does! MISERABLE!!! Some staff are very passive aggressively rude! A bunch of weird rolling and please do not ask for anything extra! That instantly irritates them. If you want good customer service go to Chick-Fil-A because the “managers” at this location hate their job!"

"I went in to order 3 spicy chicken burgers, and when i came home and opened them there was no lettuce, the chicken did not look as fresh, the tomato was WHITE not red. And they say they have fresh things, but out of all NO LETTUCE???? Never coming ever again. I expected better.."

"Nice and clean, friendly staff, but majority of the menu items were unavailable..this was the 3rd time I was there for the apple pecan salad and they didn't have. 3rd time within 1 week and a half. But the very nice and helpful staff made up for that...I love GREAT CUSTOMER SERVICE! UPDATE: July 15. 2022 Thought I would try my luck again with the Pecan Apple Salad again and yup! They were out. The manager-Marisa saw the disappointment in my face and did what I consider ABOVE AND BEYOND for a customer....she went in the back a made me a salad...As everyone knows, I LOVE GREAT CUSTOMER SERVICE. martina and the rest of the crew were amazing also. Thank you Cottman Ave. Wendy's. Look at my Salad in my pictures.Update: Same great customer service from this store. Update Feb. 10,2023..The old crew must be gone, came there and it was an entirely new crew, who were the worst. Old, cold fries, chicken half cooked, tomato backs and old wilted lettuce on chicken sandwiches and a ton of mayo. Not good at the drive thru...test the inside next week. So far, not so good."

"Came here about a week ago and it is a very nice Wendy’s. The service here is great, it’s very quick and efficient, the restaurant itself is very clean. The cashier was very nice too. My food was fresh and hot and was made in a timely manner. I can definitely see myself coming back here in the future."