Dunkin'

"The customer service is the worst. They gave me ice coffee instead hot. The lady caught an attitude. She told me I had to reach in the window to get my order because she didn’t want reach that far. The bagel are hard every time I order them. The food and the service is becoming out of control."

"They never get it right! They lost my orders, made it wrong, and then didn't want to fix it! And then have the nerve to argue with me when I'm showing them proof of my order! And, I had to repurchase it!"

"The food and drink were good but the customer service is horrible. I expect when entering an establishment for the employees to acknowledge you but there were no words spoken, which kind of sadden/angered me (only stayed due to my daughter wanted to eat there) but I expected this type of behavior from some people due to its the world that we live in. While sitting there waiting on my order, a Caucasian man walks in only to hear the female employee acknowledge him with a smile (are you kidding me). Going forward, I know my worth and will do business elsewhere."

"I appreciated the convenience of the drive-through, but the menu board visibility was challenging due to steam covering it all, in a sunny day at 9:00 AM. Additionally, water dripping on the windshield was a minor inconvenience. Overall, the service was quick and friendly. However, However, there’s a difference in how customers are addressed – one used a casual term, “Body”, while the other addressed me as Sir, which felt more professional. Most likely you should request napkins as you won’t have it if you don’t ask for it."

"I hate leaving bad reviews, especially for this location since the staff is always friendly with me and knows my name, but the quality of food here is atrocious! These hash-browns are rock hard, and I’m ashamed to say this isn’t the first time, it’s practically EVERY time! They frequently over cook the food, halfassed throw the sandwiches together, and no matter how many times I request less ice in my iced coffee they pack the cup! I’ve been continuing my business here because of their friendliness and being close to home, but I’m done here, I’ll drive out of my way to get Dunkin from ANYWHERE but here!"