COPS Monitoring National Headquarters
About the Business
Welcome to COPS Monitoring National Headquarters, your trusted partner in professional monitoring services located at 1041 Glassboro Road, Monroe, New Jersey. As a leading provider in North America, COPS Monitoring is dedicated to ensuring your peace of mind with over 46 years of experience in the industry. Our commitment is simple: we succeed when you succeed. Unlike other companies, we do not sell, install, or own retail accounts, making us a true ally to independent alarm dealers.
In an industry rife with acquisitions and consolidations, COPS Monitoring stands firm in its mission to deliver unparalleled monitoring services. Our unique approach ensures that we do not compete with your business, allowing us to focus solely on providing the highest quality service to your customers. Our average 20.5-second priority alarm response time is among the fastest in the industry, thanks to our hot-redundant, 24/7 staffed monitoring stations and a geo-diverse staffing model designed to maintain reliability even under challenging conditions like blizzards and hurricanes.
Our proprietary UL-listed monitoring platform, Generations, developed in-house, sets us apart by delivering a robust and agile monitoring solution tailored to the specific needs of independent alarm companies. This self-sufficiency enables us to adapt quickly to technological advancements and stay ahead of the competition.
At COPS Monitoring, our success is built on our unwavering commitment to reinvesting in our employees, infrastructure, and dealer relationships. We boast Service Organization Control (SOC) 2 Type 1 and Type 2 certifications, demonstrating our adherence to the highest standards of security, availability, processing integrity, confidentiality, and privacy.
Whether you're a small independent dealer or a large enterprise, discover why thousands of dealers trust COPS Monitoring to safeguard millions of customers. Our award-winning network, cutting-edge technology, and highly trained professionals ensure that we are always there when it counts. Join us and experience the difference of a monitoring company that truly supports your growth and success.
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Location & Phone number
1041 Glassboro Road, Monroe, New Jersey 08094, United States
Reviews
"First Class Customer Service"
"Their compensation package is terrible and uncompetitive. As a result, they recruit the bottom of the barrel: people from bad neighborhoods who are emotionally and intellectually immature and personally irresponsible, who barely graduated from high school and never pursued further education, and people who don’t know how to interact with their world and other people in a civilized manner. It’s no doubt this is such a terrible place to work with high turnover."
"Some people can be cool, but there's alot of work politics, which makes you dislike the place. And there is one slob, that does not stop eating & is plain disrespectful behind managers backs, but they are blind to it or just let it happen & turn the other cheek. Could be great, but they're people who think there better than you. The head manager was great. Glad I left."
"Very sketchy company. I work for an insurance company and I was trying to acquire an address from a lady on the phone in order to apply a discount to the insured's homeowner's policy. She talked to her supervisor and determined that she could not give an address. Unprofessional..."
"COPS takes great pride in providing a wonderful working environment by developing a culture we all believe in. They take care of the people who take care of them. Benefits are beyond anything I've ever received at other jobs. Quarterly trips for exemplary employees are an added bonus and further proof that the Company appreciates the dedicated staff!"
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