T-Mobile

"One of the best experiences I’ve had at T-Mobile. Rob was one of the best representatives I’ve worked with. Had to get back to work and he told me I could leave my phones with him for the transfer and had it done before I got out and all set up. Thank you Rob, give him a raise!"

"The T-Mobile building is kind of ugly and has always been a weird spot even when it was a radio shack. Anyways it takes forever for anything to get done here not the best."

"I recently had the pleasure of transferring three phones/plans from Verizon Wireless to T-Mobile, and I couldn't be happier with the level of service and support I received. From start to finish, the entire experience was top-notch. First and foremost, the customer support at this place is simply outstanding. The staff, especially Chris, went above and beyond to ensure that all my questions were answered and that I felt confident throughout the process. Chris, in particular, was incredibly helpful and knowledgeable. His expertise made a significant difference in making the transition as smooth as possible. The facility itself was well kept and organized, which immediately put me at ease. It's clear that they take pride in maintaining a clean and comfortable environment for their customers. The phone transfers went seamlessly, without a hitch. I was pleasantly surprised by how easy and hassle-free the process was. There were no issues whatsoever, and the entire team ensured that every detail was taken care of. Chris, was transparent about the expectations for the first bill, providing reassurance that if any problems arose, I would be promptly credited back. What impressed me even more was their commitment to customer satisfaction. They made sure to emphasize that they were available the next day in case any issues emerged. This level of responsiveness and accountability truly sets them apart. Moreover, Chris helped me take full advantage of all the available discounts and rebates. He went above and beyond my expectations, even uncovering some discounts that I wasn't aware of despite conducting thorough research prior to making the switch. Their dedication to maximizing customer benefits is truly commendable. Overall, my experience with this place was incredibly pleasant and stress-free. From the exceptional customer support to the smooth phone transfer process, I couldn't have asked for a better experience. I wholeheartedly recommend them to anyone looking to switch phone plans or transfer their service. They truly know how to deliver outstanding service, and I will definitely be a returning customer."

"Carlos gave exceptional customer service! I purchased an ipad and air pod pro’s and he was so nice and helpful!!! I work in customer service, and was blown away by the professionalism! I will be coming back to him when it’s time to upgrade my phone!!!! Thank you!"

"I purchased a new iPhone & a couple accessories too, they don't accept military discounts on accessories, the prices are really high, but the Rep Rob was very accommodating helpful and patient. He made sure we had a remarkable experience while purchasing the new iPhone."