T-Mobile Authorized Retailer

"Tiffany, one of their awesome managers, was super helpful and polite! One of my favorite stores!"

"Kenny did a great job attending me ! And everyone here working on may, 13th was exceptional"

"I've been standing in the store for about 15minutes and noone ask to help, shamefull for Tmobile store employee to serve the public in that manner ,without the public there will be no Tmobile so more training Tmobile employee need to take place ,apparently there was 3 people at that moment and 1 customer in the showroom, I do understand that this erea is very dead with barely any walk inside but taking care of customers in a professional manner should always be TMOBILE anyway I guess I'll be taking my business to a different location,to think I recently bought 3 phones and smart watches in that location...NEVER AGAIN THANK YOU STROUDSBURG MALL IN P.A .."

"Been a customer for six years and went there to find out about an upgrade. Customer rep was training someone and seemed annoyed. Said I did not qualify for an upgrade and the web site said I did. I was told I had to upgrade my plan to get anything. Seemed like she just didn’t want to be bothered. Was able to upgrade calling T-Mobile themselves. So last time I’ll be going there for service! Customer service sucks there!"

"They need to pay their employees more money and incentives! We go here a lot of times. Alisha is very helpful and knowledgeable about the products T-Mobile has. She, as well as the other employees, is always cheerful and very helpful! Too bad I can only give them 5 stars they deserve more!"