Scott Credit Union
2020 North Belt East, Belleville, Illinois 62221
About the Scott Credit Union
Welcome to Scott Credit Union, your trusted financial partner conveniently located at 2020 North Belt East, Belleville, Illinois 62221. As a dedicated financial institution, we are committed to providing our community with a wide range of financial services designed to meet your needs. Whether you're looking to manage your daily finances, save for the future, or access convenient ATM services, Scott Credit Union is here to help. Our friendly and knowledgeable team is ready to assist you with personalized solutions and expert advice. Visit us today and experience the difference of a credit union that truly cares about its members. At Scott Credit Union, you're not just a customer – you're part of a community.
Photos of Scott Credit Union
2020 North Belt East, Belleville, Illinois 62221, United States
Opening hours of Scott Credit Union
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Scott Credit Union
"Been a member of scu for years now. Have cashed many checks at the branches. However on this day I decided to go to this particular branch because it was closer to my residence. Instantly I was met with some bull and opposition. First, check was too large for drive thru so I went inside. To be interrogated. I was in my work uniform on my way to work so I really didn’t have time for the stereotyping shenanigans they were dishing out. I understand people do write bad checks and try to cash bad checks. As many checks I have cashed at this place and from the same issuer. Anyway I Answered all the questions in regards to the check being from such n such such. Even went back out to the car to get this chick the paperwork that came with the check with my retirement info and 401 company that issued the check. Chick calls and verifies the information. So I’m thinking ok it’s all cleared..Give me my money so I can go pay my rent. Nope, chick wants to hold the check for 3 days. Get the hell out of here with that bull. Called and spoke to someone at scu customer service and was basically told to go to another branch. Long story short left the other branch with money orders to pay my rent within maybe 15 mins of speaking to two employees and explaining the situation. Very grateful…."
"The experience was great, they took care of my needs unlike bank of America, i will never ever deal with that bank again."
"One of the worst banks I've ever experienced! Horrible customer service from the females obviously! Banked with these morons for 3 years, applied to get a car loan and they denied me. I opened up an account with Capital One and within the same week I applied for a car loan and was approved for a large amount. Sad part is Capital One is a bigger and more popular bank so I never thought they'd approve me. I was always told Credit Unions help more but that's a lie! Scott is small time and very snooty. Glad I don't bank here anymore. Wouldn't recommend it unless you're just one of those people that likes how they operate. This particular branch is awful! Several females watched me enter this branch and not 1 greeted me or ask me to come forward. They just talked, laughed did petty stuff at their counters and then acknowledged me after looking at me standing there. Grow up!"
"I have been a member for 26 years and have never experienced anything but good with the customer service, online banking, loans, etc. As long as I'm alive, they will have my business."
"Worst online banking I've ever seen. I have a small loan through them and EVERY time I've tried to log in to check the balance of the loan my password doesn't work, and if I try to reset my password on the screen that asks for only my username I only get the response that I have entered an incorrect password. If I try to recover the login information I must provide my member number, which I don't have because I don't have access to my e-statements, because for some reason my saved password doesn't work, and I can't request a password reset because I have apparently entered an incorrect password on a screen that doesn't ask for it. This is beyond frustrating, it's 2021 how can your online banking site be so comically terrible? Response: I emailed customer service immediately before posting this review detailing this frustration and notifying them that I wanted access to my account to learn the payoff balance of my loan so that I could take my business elsewhere. I have gotten no response from them as of yet, so I will send the email address to this social feedback and see if they are more timely than the customer "service" people."
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