FCB Banks
800 Beltline Road, Collinsville, Illinois 62234
About the FCB Banks
Welcome to FCB Banks, your trusted partner in banking and financial services, conveniently located at 800 Beltline Road, Collinsville, Illinois 62234. As a dedicated community bank, we pride ourselves on offering a comprehensive range of financial solutions tailored to meet the needs of both individuals and businesses in the area.
At FCB Banks, we provide a wide array of services including personal and business banking, loans, mortgages, and investment opportunities. Our state-of-the-art ATM services ensure you have access to your funds whenever you need them, offering both convenience and security.
Our team of experienced financial experts is committed to delivering personalized service and expert advice to help you achieve your financial goals. Whether you're looking to open a new account, secure a loan, or plan for your financial future, we're here to guide you every step of the way.
Visit us today at our Collinsville location and experience the friendly, professional service that sets FCB Banks apart. We look forward to serving you and being a part of your financial journey.
Photos of FCB Banks
800 Beltline Road, Collinsville, Illinois 62234, United States
Opening hours of FCB Banks
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 13:00
Sunday:
Closed
Reviews of FCB Banks
"FCB Bank , Beltline Road Collinsville IL location is the Best., From the loan department and bank tellers, it’s such a friendly and informative staff Charlotte in the front lobby is absolutely a “5 Star” , kind and informative plus always with a smile! Thank you FCB"
"My family has banked here for 30+ years. I personally have been with them for 20. Kyle is an absolutely AMAZING loan officer who has helped me through 2 car loans. Cannot recommend him enough. My husband and I moved out of state 2 years ago and still continued to solely stick with FCB. That being said, despite me being there for so long, and receiving (mostly) great service, my husband and I are closing our accounts with FCB and opening one with a bank in our new state. Terri from customer service is very snippy, short, and has an attitude almost every time I have Called with any questions or to address any issues. We recently ran into an issue where one of our accounts was overdrawn $24 for less than 12 hours before our direct deposit hit. (Due to automatic withdrawal of a bill ) We were charged $60. I understand the overdraft policy, but it could clearly be seen that I immediately transferred money to cover the overdrawn amount as soon as we got paid. (Again, less than 12 hours.) All we asked was for a little mercy and to waive those fees. Times are tough right now. I was spoken to like I was a lowlife. I was lectured to about money management. She could care less. It was just very disappointing and embarrassing. I’ve never been spoken to that way before. At the end of the day it was our issue and no one has to do anything nice for us, but this is a local bank that I’ve been with forever in my hometown, whom I’ve done a ton of business with. I just expected more quality customer service and some compassion. We needed to open a bank in our new state anyway, but I wanted to continue to give business to fcb. But this just solidified it was time to move on."
"Worst bank ever. Pretends to be local but actually doesn't care about customers. Understaffed. I banked here for over 10 years, but was treated like I don't matter over the phone. I was told that the staff I wanted to speak to could not talk to me because she was "copying documents" despite lobby hours already being closed by the time I finally could get someone on the phone again. I was guilt-tripped for pleading for better service. Somehow, I, as a customer, need to consider all the other customers, even though it is their job, not mine. I was told I could not be called back in a timely fashion because they "ate lunch late." It is obvious the current staff cannot keep up with their responsibilities. I cannot trust a bank that cannot handle both their daily duties and customers. The staff who treated me like dirt are some of the highest in branch management, so you just know how that will trickle down. Very disappointed."
"Quite possibly the best bank in these United States. Fantastic service, friendly staff, lots of lanes and cashiers. Never been here before and even though there isn’t a branch close to where I live I’m thinking about banking with them"
"Absolutely OUTSTANDING staff here. They really work with their customers when it comes to loans, and seem to actually take an interest in what it is the customer is trying to achieve. Banked here for several years now and don't plan to switching anytime soon. Really not sure how to express how hard these people work for their customers, they're a truly great bunch."
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